Airport Customer Experience Training Lead

1 day ago


Harrogate, United Kingdom Mitie Full time

A leading facilities management company is seeking a Customer Experience Training Manager to develop and manage training programs for cleaning and soft services staff at Manchester Airport. The role involves ensuring compliance with processes and standards, conducting audits, and enhancing customer experience through training initiatives. Candidates should have experience in training, compliance, and customer service within regulated environments, along with strong coaching and mentoring skills.
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