Pathology IT Systems Support Officer
4 days ago
Job summary The Pathology IT Systems Support Officer provides essential technical and desktop support for the pathology IT systems across Black Country Pathology Services (BCPS). Reporting to the Pathology IT Service Lead, the post holder supports the day-to-day operation, maintenance, and development of key systems such as Clinisys WinPath Enterprise, SampleNet, Path Manager, and ICE Order Comms. This role involves first-line helpdesk support, system monitoring, user account management, and troubleshooting of complex IT issues. The officer will also assist with system upgrades, data integrity checks, and reporting, while liaising with internal teams and external suppliers to ensure seamless service delivery. Strong communication, analytical skills, and a proactive approach to problem‑solving are essential for success in this dynamic and evolving environment. Main duties of the job The post holder will be a lead desktop and technical support within Pathology IT. Providing systems support for the Pathology laboratory system, investigation of IT system malfunctions, integration support, small systems advice and policies, maintaining general housekeeping and managing system user accounts & passwords. Responsible for maintaining the Pathology laboratory system and daily running of the Pathology IT systems within the Trust and external links to other organisations. Assist the Path IT systems engineer and managers with ongoing development and support of Pathology and associated computer systems notably Clinisys WinPath Enterprise, SampleNet, Path Manager and ICE Order Comms. Act as point of contact for matters relating to Pathology IT including fault finding, system configuration, activity and information reporting. Also provide first‑line helpdesk support to the users of the Pathology systems, including maintenance of the pathology customer relationship management application. About us The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services, and we are proud of the diversity of our staff and the communities we serve. We are building a workforce that can help us fulfil our values, improve quality of care for patients, and solve the healthcare problems of tomorrow. Job details Date posted: 27 November 2025 Pay scheme: Agenda for change Band: Band 5 Salary: £31,049 to £37,796 a year per annum Contract: Fixed term Duration: 12 months Working pattern: Full-time Reference number: 225-BCPS-7373416-B Job location: Royal Wolverhampton NHS Trust New Cross, Wolverhampton Road, Wolverhampton, WV10 0QP Person Specification Qualifications Essential: Degree or equivalent experience in IT, Biomedical Science, or related discipline Qualifications Desirable: Experience of working on an ICT systems helpdesk Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name: The Royal Wolverhampton NHS Trust Address: Royal Wolverhampton NHS Trust New Cross, Wolverhampton Road, Wolverhampton, WV10 0QP Website: https://www.royalwolverhampton.nhs.uk/ #J-18808-Ljbffr
-
Pathology IT Systems Support Officer
2 weeks ago
Wolverhampton, United Kingdom Popular Plumbing and Heating Corp Full timeJoin to apply for the Pathology IT Systems Support Officer role at Popular Plumbing and Heating Corp. 2 days ago – be among the first 25 applicants. The Pathology IT Systems Support Officer provides essential technical and desktop support for the pathology IT systems across Black Country Pathology Services (BCPS). Reporting to the Pathology IT Service...
-
Pathology IT Systems Support Officer
2 weeks ago
Wolverhampton, United Kingdom Royal Wolverhampton NHS Trust Full timeThe Pathology IT Systems Support Officer provides essential technical and desktop support for the pathology IT systems across Black Country Pathology Services (BCPS). Reporting to the Pathology IT Service Lead, the post holder supports the day-to-day operation, maintenance, and development of key systems such as Clinisys WinPath Enterprise, SampleNet, Path...
-
Pathology IT Systems Support Specialist
2 weeks ago
Wolverhampton, United Kingdom Popular Plumbing and Heating Corp Full timeA healthcare services provider in Wolverhampton is seeking a Pathology IT Systems Support Officer to provide essential technical and desktop support for pathology IT systems. The ideal candidate will have strong technical support skills, oversee system monitoring, and manage user accounts while ensuring effective service delivery. This role offers flexible...
-
Pathology IT Systems Support Lead
2 weeks ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeA prominent NHS trust in the UK is seeking a Pathology IT Systems Support Officer to provide technical support for pathology IT systems. You will assist with system maintenance, first-line helpdesk support, and work closely with internal teams. Candidates should have a degree or relevant experience in IT or Biomedical Science, along with strong communication...
-
Pathology IT Systems Support Specialist
2 weeks ago
Wolverhampton, United Kingdom Royal Wolverhampton NHS Trust Full timeA large NHS trust in the West Midlands is seeking a Pathology IT Systems Support Officer to provide essential technical support for pathology IT systems. The role includes first-line helpdesk support, system monitoring, and troubleshooting complex issues. Strong communication and analytical skills are key for success in this dynamic environment. The Trust is...
-
Pathology IT Systems Specialist
4 days ago
Wolverhampton, United Kingdom NHS Full timeA leading NHS trust is looking for a Pathology IT Systems Support Officer to provide technical support for pathology IT systems across services. The role includes first-line helpdesk support, system monitoring, and user account management. Candidates should have a degree in IT or a related field and strong problem-solving skills. This full-time position...
-
Wolverhampton, United Kingdom Royal Wolverhampton NHS Trust Full timeResponsibilities The Pathology IT Systems Support Officer provides essential technical and desktop support for the pathology IT systems across Black Country Pathology Services (BCPS). Supports day-to-day operation, maintenance, and development of key systems such as Clinisys WinPath Enterprise, SampleNet, Path Manager, and ICE Order Comms. Provides...
-
Wolverhampton, United Kingdom Royal Wolverhampton NHS Trust Full timeA leading NHS trust in the West Midlands is seeking a Pathology IT Systems Support Officer to provide essential technical support for their pathology IT systems. The role includes first-line helpdesk support, system maintenance for applications such as Clinisys WinPath, and troubleshooting complex IT issues. The Trust is recognized for its diversity and...
-
Pathology IT Systems Lead
2 weeks ago
Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full timeA prominent NHS Trust in the United Kingdom is seeking a Pathology IT Technical Administrator to manage IT systems within Black Country Pathology Services. The role involves troubleshooting, user account management, and helpdesk support. Candidates should have experience with pathology systems and excellent technical skills. This full-time position offers a...
-
Pathology IT Systems Lead
2 weeks ago
Wolverhampton, United Kingdom Royal Wolverhampton NHS Trust Full timeA major NHS trust in the West Midlands is seeking a Pathology IT Technical Administrator to support and maintain IT infrastructure for Pathology services. The role involves managing user accounts, providing helpdesk support, and collaborating with internal and external teams for seamless operations. Ideal candidates will possess strong analytical skills and...
