Customer Service Operator
2 weeks ago
Location: Greenhithe, UK — Posted: 2 days ago Rydon’s dynamic, supportive, fun and vibrant inbound Contact Centre is packed full of outgoing and friendly people. We’re currently looking for a Customer Service Advisor to join our team. At Rydon we understand the need for workplace flexibility and many of our employees work flexibly in many different ways. You will be based in our office in Greenhithe, Kent, although we do operate a ‘hybrid working’ culture, so some home working is also possible after training. Join us and you’ll be part of a team who thrive on having great conversations, enjoy interacting with people, and want to work for a company that truly believes in promoting within. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. Responsibilities As a Customer Service Advisor you’ll take inbound calls from our customers reporting repairs and provide an excellent customer experience on every call. You will be trained to provide technical advice to residents to help diagnose faults and raise repair appointment requests where a trained engineer is required. You will make sure customers feel like the priority and are fully informed throughout the repair process. Training and Career Progression For your first three months, the role will focus on training and developing your customer service skills and basic technical knowledge to diagnose repair needs. After successful completion you will enter the next stage of development, receiving further training to enhance your building/repair knowledge and handle more complex calls. We offer a competitive starting salary along with excellent benefits. All our customer service advisor roles take inbound calls only; there is no cold calling required. Working hours are Monday to Friday 8am – 5pm. Benefits A competitive salary of £26,639 per annum. Structured grading programme with opportunities to increase salary. 25 days holiday. Pension. Life Assurance. Flexible benefits: Critical Illness, DenPlan, Private Medical Insurance, Cycle to work schemes. Health and wellness benefits: free flu vaccinations, Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, Health and Wellbeing portal. Regular department incentives with amazing prizes. Opportunities to progress career around the business. Qualifications & Skills Passion for great customer service. Good communication and keyboard skills. Strong attention to detail. Self‑motivated with a great personality. Ability to work as part of a team. Ability to take ownership and creatively solve problems. Previous contact centre experience not required, but excellent communication skills essential. Seniority level Entry level Employment type Full‑time Job function Other Industries Repair and Maintenance Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on ability to carry out the duties of the post. Apply online using the application link at the top of this page. Submit CV via Computer, Dropbox, LinkedIn, Facebook or Google+. The process should take no more than a few minutes. #J-18808-Ljbffr
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Customer Service Advisor
2 weeks ago
Greenhithe, United Kingdom Offsite Studios Ltd. Full timeCustomer Service Advisor – Offsite Studios Ltd. Rydon’s dynamic, supportive, fun and vibrant inbound Contact Centre is full of outgoing and friendly people. We’re currently looking for a Customer Service Advisor to join our team. Workplace flexibility: you will be based in our office in Greenhithe, Kent, but we operate a hybrid culture allowing some...
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Customer Service Apprenticeship
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Greenhithe, United Kingdom Antalis Full timeAre you looking for an apprentice position with real opportunity for future career development? Read on to learn how you can join us for a Customer Service Apprenticeship. Antalis, the global leading packaging, paper, and visual communications business are launching their new apprentice scheme. We are looking for a capable, passionate, and highly motivated...
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Greenhithe, United Kingdom FunBox Entertainment (UK) LTD Full time12 Month Contract Job Overview: Key Responsibilities: 1. Customer Service Greet and welcome guests, prioritizing upselling and assisting with questions about games. Provide friendly and attentive service, addressing customer inquiries and concerns with professionalism. Help create a positive atmosphere by engaging with guests and ensuring they have an...
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Greenhithe, United Kingdom Offsite Studios Ltd. Full timeA dynamic contact centre provider is seeking a Customer Service Advisor in Greenhithe. You will take inbound calls from customers, provide excellent service, and ensure they feel prioritized throughout the repairs process. The role offers full training and opportunities for career progression. Ideal candidates should possess strong communication skills and a...
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Customer Assistant
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Greenhithe, United Kingdom Marks & Spencer Full time**£10.20 per hour** **Work shift example**: **Week 1** Sunday 11:00-15:00 Friday 18:00-22:00 Saturday 14:00-18:00 **Week 2** Sunday 15:00-19:00 Friday 14:00-18:00 Saturday 18:00-22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an...
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Customer Assistant
1 week ago
Greenhithe, United Kingdom Marks & Spencer Full timeWork Pattern - Week 1 Monday 10-16.30 Tuesday 10-16.30 Thursday 12.30-19.00 Friday 10-16.30 Saturday 12.30-19.00 Week 2 Sunday 10.30-17.00, Monday 12.30-19.00, Tuesday 12.30-19.00, Thursday 10.00-16.30, Friday 12.30-19.00 Customer Assistant - M&S Bank and Services Colleague CHANGE THE WAY WE CONNECT WITH CUSTOMERS M&S is changing for good and helping...
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Customer Service Advisor
1 week ago
Greenhithe, United Kingdom Huntress Full time**Customer Service Adivsor Needed in Dartford** **Salary - £21,000 - £22,000** Our client is looking for an organised, enthusiastic person to join their team as a Sales Administrator in their office in **Dartford**, Kent. Duties will include: - Quoting for work - Dealing with incoming enquiries and walk ins. - Researching possible new...
