IT Applications Analyst
2 weeks ago
Refresco Bridgwater, England, United Kingdom IT Applications Analyst Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isn’t just troubleshooting—it’s about owning critical processes, driving efficiency, and making a visible impact across all UK sites. On top of your salary, there is also potential to join an on-call rota, with extra pay for assisting with critical issues outside of normal office hours. Bridgwater, Somerset Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4pm Permanent, Hybrid – 3 days in office Reward & Benefits Annual bonus and annual pay review Hybrid working Early finish on a Friday 28 days annual leave + bank holidays Purchase up to an additional 3 days holidays Life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers – access to our award-winning benefits platform offering discounts, free perks, and well-being tools for all employees Free onsite parking, and discounted products About The Role To provide 2nd line technical and operational support for business & manufacturing applications that supplement Refresco’s ERP environments. Responsible for documenting, troubleshooting and resolving complex system issues, ensuring the smooth functioning of related processes, and assisting end‑users with system enquiries and problems. Key tasks and responsibilities Act as the primary contact for assigned applications, providing technical support, investigating complex issues across business areas (Forecasting, Scheduling, BOM, Labelling, QM, WMS, LGVs, Conveyors, Customer Portal, Middleware, Alerting, YMS), and collaborating with 1st line support to resolve within SLAs. Monitor and manage ITSM queues, escalate issues to external suppliers/3rd parties, and coordinate with service providers for advanced configuration/customisation. Assist end‑users with functionality and best practices, analyse requirements, propose enhancements, and recommend process improvements to optimise operations. Design and develop dashboards/middleware solutions, participate in testing, upgrades, patches, refreshes, archiving, and new implementations while adhering to Change Management and governance processes. Maintain records of application setup, process flows, incident resolutions, and knowledge articles for future reference. Provide on‑site support across offices, warehouses, and production areas, and deliver 24/7 coverage for business‑critical issues as part of the on‑call rota. About You The ideal candidate will demonstrate proven expertise across multiple systems, a deep understanding of manufacturing business processes, strong experience in supporting business and manufacturing systems, and proficiency in system integration and middleware technologies. E‑EO Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process. #J-18808-Ljbffr
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IT Applications Analyst
3 days ago
Bridgwater, United Kingdom Refresco Drinks UK Full timeCompany description : Refresco UK. Job description : Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isnt just troubleshootingits about owning critical processes, driving efficiency, and making a visible impact across all UK sites. On...
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Bridgwater, United Kingdom Refresco Full timeA leading beverage manufacturer in the UK is seeking an IT Applications Analyst to provide technical support and optimize business applications. This hybrid role offers a competitive salary, annual bonus, and flexible arrangements with 3 days in office. Ideal candidates will have a strong background in manufacturing systems and troubleshooting complex...
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Bridgwater, United Kingdom Refresco Drinks UK Full timeA leading beverage manufacturer based in Bridgwater is seeking an IT Applications Analyst to manage business and manufacturing applications across their UK sites. In this hybrid role, you will focus on driving efficiency and resolving critical issues. You may also be part of an on-call rota for additional support. The position offers an annual bonus,...
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Information Technology Application Analyst
2 weeks ago
Bridgwater, United Kingdom Refresco Full timeRefresco, Bridgwater, England, United Kingdom Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isn’t just troubleshooting—it’s about owning critical processes, driving efficiency, and making a visible impact across all UK sites. On...
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Information Technology Application Analyst
4 days ago
Bridgwater, United Kingdom Refresco Full timeJoin Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isn’t just troubleshooting—it’s about owning critical processes, driving efficiency, and making a visible impact across all UK sites. Apply (by clicking the relevant button) after...
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Bridgwater, United Kingdom Refresco Full timeA leading beverage manufacturer in Bridgwater is seeking an experienced IT Applications Analyst to provide technical support for business operations. This role involves troubleshooting complex system issues, collaborating with internal teams, and optimizing manufacturing applications. The ideal candidate will have strong expertise in system integration and...
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IT Applications Analyst
2 days ago
Bridgwater, United Kingdom Refresco Drinks UK Limited Full timeCompany description:Refresco UK.Job description:Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isnt just troubleshootingits about owning critical processes, driving efficiency, and making a visible impact across all UK sites.On top of...
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IT Applications Analyst
4 days ago
Bridgwater, United Kingdom Refresco Drinks UK Limited Full timeJob DescriptionCompany description:Refresco UK.Job description:Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isnt just troubleshootingits about owning critical processes, driving efficiency, and making a visible impact across all UK...
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IT Applications Analyst
1 day ago
Bridgwater, United Kingdom Refresco Drinks UK Limited Full timeCompany description: Refresco UK. Job description: Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. This isnt just troubleshootingits about owning critical processes, driving efficiency, and making a visible impact across all UK sites. On top...
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IT Applications Analyst
6 days ago
Bridgwater, United Kingdom Refresco Drinks UK Limited Full timeCompany description:Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Refresco UK.Job description:Join Refresco as the technical backbone of our operations and take on a role where your expertise keeps business and manufacturing applications running at full speed. xsabvtc This isnt...
