Band 4 ICT Support Officer

2 weeks ago

Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

A great opportunity to be part of the Service Desk team within the Digital Technology Services team, supporting 5,500 users deployed over more than 100 sites across Birmingham. You will be part of the Service Desk team, who currently deal with around 4500 calls per month; you will be providing telephone support and advice to BCHC users to resolve IT queries / issues. This support encompasses both administration systems (Microsoft Office products and e-mail) and technical software (Windows Operating systems). The postholder will be part of a Team responsible for the delivery of efficient technical support to BCHC users within the Trust. This will primarily include operating and maintaining the central DTS Helpdesk, and providing on-site support where required. The postholder will be required to promote DTS and to support improvements in patient care. Be Part of Our Team BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. For further details / informal visits contact: Name: Nahida Begum Job title: Helpdesk Manager Email address: nahida.begum@nhs.net Telephone number: 0121 466 6000 #J-18808-Ljbffr

  • Band 4 ICT Support Officer

    1 week ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS Foundation Trust Full time

    Join to apply for the Band 4 ICT Support Officer role at Birmingham Community Healthcare NHS Foundation TrustA great opportunity to be part of the Service Desk team within the Digital Technology Services team, supporting 5,500 users deployed over more than 100 sites across Birmingham. You will be part of the Service Desk team, who currently deal with around...

  • Band 4 ICT Support Officer

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    Birmingham, United Kingdom www.healthjobsuk.com - jobboard Full time

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    Birmingham, United Kingdom NHS Full time

    Job Summary A great opportunity to be part of the Service Desk team within the Digital Technology Services team, supporting 5,500 users deployed over more than 100 sites across Birmingham. You will be part of the Service Desk team, who currently deal with around 4,500 calls per month; you will be providing telephone support and advice to BCHC users to...

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    Birmingham, United Kingdom Birmingham Community Health Care Nhs Foundation Trust Full time

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