Client Administrator – Employee Benefits

2 weeks ago


Manchester, United Kingdom Mattioli Woods Limited Full time

Client Administrator – Employee Benefits page is loaded## Client Administrator – Employee Benefitslocations: Manchester: Hybridposted on: Posted Todayjob requisition id: R2548**Client Administrator – Employee Benefits****Manchester (hybrid working – office attendance as required)****Full-time | permanent**We’re looking for an experienced **Client Administrator** to join our Employee Benefits team in Manchester. This is a key role for someone who enjoys managing client portfolios, providing high-quality administrative and consultative support, and helping deliver a first-class employee benefits experience.**About the role**As a Client Relationship Manager, you’ll support a team of consultants by managing a portfolio of client Employee Benefits. These include **Group Personal Pension (GPP), Group Life Assurance (GLA), Critical Illness Cover (CIC), Group Income Protection (GIP), Private Medical Insurance (PMI), Health Cash Plans (HCP), Dental and Travel Insurance**.You’ll act as a central point of contact for clients, ensuring their benefits are administered efficiently while supporting consultants in delivering tailored solutions.**What you’ll be doing*** managing and administrating a portfolio of Employee Benefits clients* working closely with consultants to ensure clients’ needs are met, including attending client meetings where required* maintaining strong, professional relationships with clients* managing client affairs promptly and accurately* planning, prioritising, and organising your workload to meet agreed service standards* building effective working relationships with colleagues and external contacts**What we’re looking for (essential)*** experience in an employee benefits-related role* strong numeracy, literacy, and IT skills* excellent verbal and written communication skills* proactive, able to work independently while collaborating with a team* positive attitude with the ability to work under pressure while maintaining attention to detail**What success looks like*** efficient and accurate administration of client portfolios* strong client relationships and satisfaction* seamless support for consultants and internal teams* high attention to detail and service excellence**What’s in it for you*** competitive salary, flexible benefits package, including:* group pension* life assurance* income protection* health cash plan* opportunities for career progression and professional development* hybrid working with flexibility to attend the office when required* participation in charity and social activities**About Mattioli Woods**With decades of experience, Mattioli Woods helps clients achieve financial security through tailored, relationship-led solutions. We combine technical expertise with a professional yet supportive culture, ensuring our people and clients thrive.Apply today or contact us for a confidential conversation.### Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there is a role that seems like a good match.We know that finding the right role can be overwhelming. As a result, we want all candidates – from entry-level to leadership – to experience a fair and transparent recruitment process.Our selection process is an important part of our culture. We have therefore broken it down, mapping out the process your application may follow.
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