Administration Support Officer

Job summary An exciting opportunity has become available for an enthusiastic and motivated person to join the Gynaecology Team as an Admin Support Officer. The post holder will be responsible for a wide variety of administrative duties such as supporting the medical staffing coordinator with the daily running of the medical rotas as well as supporting the newly designed Gynaecology Outpatient Booking POD. Working to the Gynaecology Directorate, you will be well supported and encouraged to develop in this role. This post is for 16.5 hours a week. Main duties Support medical staffing rota co‑ordinator with doctor's annual leave, rota management and sickness recording Providing administrative support for Directorate Management team Support outpatient booking team The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in‑house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future. Details Date posted: 11 December 2025 Pay scheme Agenda for change Band Band 3 Salary £25,313 to £26,999 a year per annum pro rata Contract Permanent Working pattern Part‑time Reference number 040-AC404-1025-A Job locations Nevill Hall Hospital / Royal Gwent Hospital, Brecon Rd / Cardiff Rd, Abergavenny NP7 7EG / Newport NP20 2UB, NP77EG Person Specification Qualifications and Knowledge Essential: Good standard of education to at least GCSE level Business Administration level 3 NVQ or equivalent demonstrable experience Computer literate Evidence of continuous professional development Knowledge of Administration Processes Desirable: Knowledge of Patient Administration System Customer Service Training Experience Essential: Previous clerical experience and Administration Processes Desirable: Customer Service Experience Experience of dealing with the public Previous experience of working within medical or patient records department Previous experience of booking patient appointments Skills and Attributes Essential: Excellent Communication Skills Able to concentrate in a busy environment with many interruptions Able to prioritise workload Remain professional at all times Accurate and methodical in all aspects of work Empathy, tact and diplomacy when dealing with difficult situations Demonstrate a commitment to achieving high quality standards of work Able to use initiative and meet deadlines Flexible to the needs of the service Able to work without direct supervision Desirable: Understanding of Health Board policies and procedures Welsh language skills are desirable level 1–5 in understanding, speaking, reading and writing in Welsh Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Aneurin Bevan University Health Board Nevill Hall Hospital / Royal Gwent Hospital, Brecon Rd / Cardiff Rd, Abergavenny NP7 7EG / Newport NP20 2UB, NP77EG Employer website: https://abuhb.nhs.wales/ #J-18808-Ljbffr