Fleet Coordinator

20 hours ago


City of Edinburgh, United Kingdom Europcar Mobility Group Full time

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description****Fleet Co-Ordinator******Europcar is looking for Fleet Coordinator******location.**You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service. You will be a expected to handle fleet tasks, including managing transporter trucks and overseeing fleet operations while assisting with returns, is essential for ensuring a seamless and efficient process. With the growing demands of fleet management and the need for timely vehicle movements, having a dedicated agent will help improve logistics, reduce delays, and enhance overall coordination. This role will not only improve operational efficiency but also contribute to better customer service by ensuring vehicles are available as needed and returns are processed smoothly. A well-managed fleet leads to increased reliability, minimised downtime, and a more professional service experience for customers, ultimately benefiting the business.****What we can offer you:***** Competitive Basic Salary* Starting on 5.6 weeks holiday (including bank holidays* Enhanced Maternity and Adoption Leave *(subject to service and earning qualifications)** Pension* Discounted car hire rates across our network* 20% discount on EE mobile phone contracts\** Confidential legal and support service through BUPA* Career progression and development****Main duties:***** Provide a high quality rental service to meet customer needs.* To be commercially aware and recognise and report on prospective business opportunities and competitor activity.* Sell the company’s services and products to achieve targets.* Handle telephone enquiries in a polite and professional manner.* Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.* Work with the driving team delivering and collecting vehicles for our customers.Key skills and attributes required:* A full, valid clean driving licence, with a minimum of 4 years driving experience is required* Ability to work as part of a team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Ability to influence others.* Enthusiastic about selling and can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.**If you believe you have what it takes to become a successful Fleet Coordinatorwithin Europcar, then please apply today***Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.***Europcar Mobility Group**Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *“We help to change the way you move”* is what we stand for and brings us together.We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.More info at: #J-18808-Ljbffr



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