Information Technology Support Engineer

5 days ago

Bournemouth, United Kingdom BioTalent Full time

BioTalent Bournemouth, England, United Kingdom Information Technology Support Engineer We are seeking a hands-on IT Support Engineer to assist with ongoing integration projects following a recent acquisition. This role will be based full-time at the Bournemouth office, supporting approximately 40 on-site users and collaborating closely with senior stakeholders. Location: On-site – Bournemouth, Dorset Contract: 6 months (potential for extension or permanent transition) Start Date: January 2026 (flexible for earlier start) Schedule: 5 days per week on-site, with occasional remote flexibility (1–2 days/week) Key Responsibilities Provide day-to-day user support and resolve IT issues promptly. Support senior leadership with technical requests and system access. Participate in office refit projects and new hardware installations. Manage server decommissioning and configuration of replacement systems. Oversee mailbox and mobile phone migrations. Set up and distribute new iPhones to users. Create and maintain internal IT knowledge base articles. Proven experience supporting iOS devices and managing Intune MDM. Familiarity with ServiceNow for ticket management and trend tracking. Solid understanding of standard IT infrastructure, networks, and user support environments. Experience working with Windows-based laptops and systems (no Mac users). Strong troubleshooting, communication, and documentation skills. Seniority level Associate Employment type Contract Job function & Industries Information Technology IT System Training and Support, IT Services, IT Consulting #J-18808-Ljbffr

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