Head of Compliance

Head of Compliance role at Fletchers Group Location for this role: Hybrid – Manchester / North WestOffice Locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton, and CambridgeHybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. Fletchers Group have a fantastic opportunity to join our growing Team. Are you a Compliance leader ready to shape and drive a robust compliance culture within a growing legal services group? Fletchers Solicitors are seeking an experienced Head of Compliance to play a pivotal role in safeguarding our regulatory standards and supporting our ambitious strategic plans. Reporting directly to the Director of Compliance and working closely with our Chief Legal Officer, this is a high‑impact leadership position where you will influence business‑wide compliance strategy, lead and develop a talented team, and collaborate with senior stakeholders across the organisation. This role offers a unique opportunity to be at the forefront of legal transformation, supporting business growth through mergers & acquisitions, and ensuring our systems, processes and people uphold the highest standards of ethical and regulatory compliance. Seniority level Director Employment type Full‑time Job function Legal Industries Legal Services In Return Fletchers Offers 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, with an option to purchase up to 3 extra days per year, and an additional 3 days after each 5th, 7th, and 9th full year of employment Pension scheme with tax‑efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work‑life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards for winning nominees A genuinely supportive and friendly culture Ongoing training and professional development opportunities Main Responsibilities Strategy & Leadership Supporting Executive Leadership Team (ELT) and Senior Leadership Team (SLT) on all legal and compliance matters to ensure delivery of Fletchers’ strategy Close collaboration with ELT, Chief Legal Officer (CLO), Director of Compliance, Managing Director of Mergers & Acquisitions (M&A) and other members of ELT and SLT on all legal and compliance aspects of M&A transactions Cross‑functional support on key projects, especially for the Legal Transformation, Legal Strategy and Legal Operations Teams. Supporting the CLO/COLP and Director of Compliance with all compliance and regulatory aspects of Fletchers’ strategy to ensure business facilitation is achieved in a safe, compliant way Working with Learning & Development Team to provide training on various matters relevant to role Working with two other Heads of Working at the start of the firm’s processes when dealing with cases, looking at systems and procedures to ensure compliance People Management – Lead the team, managing the team members, develop junior support as required, coach, develop and support team members Technical – Required level of knowledge and expertise in relevant aspects of compliance and regulation, including SRA and FCA together with ICO matters and relevant legislation including LASPO, etc. Review and advise upon all aspects of business compliance with GDPR and data privacy law Assist in drafting policies, procedure and documents in support of the business compliance with any statutory or regulatory obligations Liaise with other business stakeholders in respect of any effects of statutory or regulatory changes to their business areas and, where necessary, assist in change implementation. Review and report on any statutory or regulatory considerations in planned business changes Assist with the implementation of any matters raised by the Risk Team or the ELT Board Assist in reporting to the CLO and Risk Team (monthly) in respect of business risks and compliance‑based issues Assist the legal teams and wider business in managing proactively the wider business risks Manage risk relationship with our professional indemnity insurers, and deal with formal negligence claims Assist in dealing with day‑to‑day risk matters raised across the business with a view to reducing risk level Reporting to the Senior leadership team monthly in respect of day‑to‑day risk matters raised in their business area Build positive working relationships with all key stakeholders across the business To act as a champion for good legal practice To deliver key compliance KPIs alongside project specific KPIs Essential Skills And Experience Comprehensive knowledge & understanding of Compliance Law Experience of successfully working and leading in a legal Compliance team Excellent interpersonal skills, with the ability to form positive working relationships with a wide variety of team members and to manage the sensitivities of challenging legal practice appropriately where necessary Excellent understanding of and the ability to deliver excellent customer service Excellent understanding of how to balance compliance with business drivers Experience of coaching and supporting team members Ability to role model good practice leadership Technology literate, with the ability to use technology to enhance legal services Strong analytical skills Desirable Skills And Experience Ideally qualified as a Solicitor or a CILEX Lawyer About Fletchers Group Fletchers is a fast‑growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry – because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here – from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high‑quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development – we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long‑term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. #J-18808-Ljbffr