Remote Patient Concierge: Elevate Patient Care

2 weeks ago


Greater London, United Kingdom Medefer Full time

A healthcare provider is seeking a Remote Patient Concierge to manage patient queries via calls, emails, and chat. The ideal candidate will have excellent communication skills, a patient-focused attitude, and experience in customer service. Responsibilities include ensuring a first-class experience for patients, prioritizing high volumes of queries, and collaborating with teams. The role offers a salary of £27,300 per annum, pro-rata, with benefits like healthcare insurance and 28 days annual leave. This is a 4-month fixed-term contract.
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