Customer Experience Specialist

1 week ago


Baildon, United Kingdom Switch2 Energy Limited Full time

A UK energy solutions provider is seeking a Customer Services Representative to deliver exceptional service throughout the customer journey. Responsibilities include handling customer contact via various channels, resolving issues efficiently, and promoting self-service options. The ideal candidate will have at least 2 years of customer service experience, strong communication skills, and the ability to work independently in a dynamic team environment. Additional requirements include proficiency in Microsoft Office and social media navigation.
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