Customer Service Representative
5 days ago
Join to apply for the Customer Service Representative role at RotherwoodThis range is provided by Rotherwood. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeHours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week)The RoleAs a Customer Service Representative, you’ll be a key part of the operations team, responsible for delivering an exceptional customer experience throughout the customer journey. You’ll handle a variety of enquiries, from billing and account support to scheduling appointments and providing information - ensuring each interaction is professional, efficient, and focused on first-time resolution.Key ResponsibilitiesHandle an average of 40 inbound customer calls per day, ensuring each interaction is professional, efficient, and focused on first-time resolution.Respond to customer and client queries via phone, email, webchat, and social media in a timely and professional manner.Take ownership of each enquiry, ensuring issues are resolved fully and efficiently.Log and escalate complaints in line with company policy and timescales.Support customers with self-service tools and digital channels.Work collaboratively across teams to deliver seamless resolutions.Manage workload effectively to meet key performance targets.Provide constructive feedback on processes to help enhance the customer experience.Carry out additional operational support activities as required.About YouPassionate about delivering exceptional customer service.An excellent communicator - professional, clear, and empathetic.Organised and able to work on their own initiative.Confident using Microsoft Office and social media platforms.A collaborative team player who thrives in a fast-paced environment.Experience & QualificationsMinimum 2 years’ experience in a customer service environment.GCSEs (or equivalent) and/or NVQ Level 2–3 in Customer Service or Administration preferred.Seniority levelEntry levelEmployment typeContractJob functionOtherIndustriesConsumer Services #J-18808-Ljbffr
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Customer Service Representative
6 days ago
Baildon, United Kingdom Vishay Precision Group, Inc. (VPG) Full timeOverview VPG has a long history of innovation, specifically in precision foil resistors and foil strain gauges, and has expanded into strain gauge instrumentation, load cells, transducers, weighing modules and complete systems for process control and on-board vehicle weighing. VPG has facilities and operations in 13 countries, with more than 30 sites and...
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Customer Services Representative
5 days ago
Baildon, United Kingdom Switch2 Energy Limited Full timeCustomer Services Representative role at Switch2 Energy Limited Switch2 Energy is the UK’s most experienced and capable provider of end-to-end solutions for heat networks. Heat networks are a key part of the government’s net zero carbon targets as they distribute heat or cooling from a central source to multiple customers. Heat networks can use renewable...
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Customer Service Specialist
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Baildon, United Kingdom Rotherwood Full timeA customer service provider in Baildon is seeking a Customer Service Representative to deliver exceptional customer experiences. The role involves handling queries through phone, email, and social media, ensuring timely and effective resolutions. Candidates should have at least 2 years of customer service experience and be passionate about delivering quality...
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Sales Development Representative
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Baildon, United Kingdom Titus Full timeSales Development Representative Please apply with a CV directly to Duncan Marrison atduncan.marrison@tituslearning.com. Role : Full time, Sales Development Representative, Permanent Role, Saltaire Salary : £25,000 – £30,000 per annum (DOE) + KPI‑based bonuses Who we are We are Titus. An award‑winning EdTech company specialising in Moodle and Totara....
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Customer Service
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Baildon, United Kingdom Search Consultancy Full time**Customer Service Advisor in BD17 (Shipley)** **Growing Healthcare Business** **Friends & Family Discount in 45+ Stores!** **Tight-Knit Team with Office Events & Nights Out!** Are you a great communicator? Would you like to join a large business and be part of it's ambitious growth plans? If you said YES to the above questions, you NEED to keep reading...
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Customer Service Advisor
4 days ago
Baildon, United Kingdom Michael Page (UK) Full timeImmediate start date on offerExciting new opportunity that can offer great career prospectsAbout Our ClientThis opportunity is with a small-sized company operating in the healthcare industry. Known for its commitment to excellence, the organisation focuses on providing tailored services to its clients.Job DescriptionWhat You Will Be DoingHandling inbound...
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Customer Experience Specialist
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Baildon, United Kingdom Switch2 Energy Limited Full timeA UK energy solutions provider is seeking a Customer Services Representative to deliver exceptional service throughout the customer journey. Responsibilities include handling customer contact via various channels, resolving issues efficiently, and promoting self-service options. The ideal candidate will have at least 2 years of customer service experience,...
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Customer Service Advisor
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Baildon, United Kingdom Hireonline Full time**Customer Service Advisor - Insurance** - Permanent - Monday to Thursday 08:45 - 5:00 Friday 4:00pm finish! - Shipley - BD17- Hybrid working after successful training period - £21,500 - salary reviews in 2025 - Start date: ASAP **Benefits**: - Hybrid working after successful training period - Commission provided - On-site parking - Cash Plan paid for -...
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Baildon, United Kingdom Michael Page (UK) Full timeA leading recruitment firm is looking for a Customer Service Advisor in Baildon. This permanent role in the healthcare industry offers a competitive salary of £25,708.80, job security, and opportunities for professional growth. Ideal candidates will have excellent communication skills, experience in customer service, and a positive attitude. Work hours...
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House Cleaner
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Baildon, United Kingdom Poppies Cleaning Service Full timePoppies have been operating for over 45 years across the UK and are currently expanding across into Ilkley, Burley in Wharfedale, Menston and surrounding areas. We value our staff members and want to provide an environment where our staff enjoy coming to work and take pride in what they do. We understand the importance of life and family and therefore try...