Water Network Controller

**Closing Date**2025-12-05**Job Title: Water Network Controller****Location: Durrington, Worthing****Salary:** **Starting from £29,200 per year (depending on skills and experience)** **Plus:** **15% shift allowance, standby payments, bonus, healthcare plan, and pension.****Join Us in Shaping a Sustainable Future**At Southern Water, our purpose is simple: **Water for Life**. We supply safe, high-quality drinking water to 2.5 million customers and protect the environment in one of the most water-stressed regions in the UK. Every role here matters—and yours will help keep life flowing.We’re transforming our Operational Control Centre and looking for **Water Network Controllers** to join our team.If you’re proactive, analytical, and enjoy problem-solving, this is your chance to make a real impact.**About the Role**As a Water Network Controller, you’ll manage all **planned and reactive events** on our water network from start to finish. You’ll work closely with operations teams, field engineers, and service providers to keep customers in supply and maintain water quality.* Monitoring and managing network performance* Coordinating responses to incidents and planned works* Liaising with multiple stakeholders and providing clear updates* Thinking on your feet and finding solutions quickly when challenges ariseThis is an **office-based role** requiring confidence with IT systems and strong communication skills.**Systems & Training**You’ll use systems such as **Waternet** and **ArcGIS** to manage and monitor the network. Experience in **water distribution** is preferred but not essential—**full training will be provided for the right candidate**.**Shift Summary*** **Average Weekly Hours**: 28 hours per week on a 6-week rotation* **Annual Leave**: Built into the shift pattern, giving extended time off throughout the year**Shift Pattern**:12-hour shifts, rotating days and nightsExample cycle:* 3 days on → 7 days off* 4 days on → 7 days off* 3 nights on → 7 days off* 4 nights on → 7 days off**Additional Duties**:Standby periods and extra cover may be required, which will be discussed at interview. These may increase total hours beyond the average.**Location Requirement**We’re looking for candidates who:* Live within **approximately one hour’s commute** of our Durrington office, **or*** Are willing to **relocate if successful** (relocation support can be discussed at interview)**What We’re Looking For*** Strong problem-solving and analytical skills* Ability to work proactively and use your own initiative* Confidence with multiple IT systems and excellent communication skills**What We Offer*** Competitive salary starting from £29,200 per year plus shift allowance and standby payments* Company bonus scheme* Healthcare plan and pension* Opportunities for personal growth and professional development and much more**Inclusivity and Diversity**We’re committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds, cultures, and experiences. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.We reserve the right to close this advertisement early if we receive a high volume of suitable applications so if you are interested in the position please do send your application over today to ensure consideration.We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.### Our Benefits* Company and performance-related bonus* Generous pension with up to 11% company contribution* Life assurance payment equal to four times your annual salary* Health benefits through a Cash Plan* Two paid community volunteering days a year* 25 days annual holiday* Occupational health service* Perkbox benefits offering discounts and savings on several products and experiences* Study support may be available for job-related qualifications* We offer competitive maternity leave and flexible return to work options**#LI-Hybrid**
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