Customer Service Specialist
7 days ago
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS hospital public safety and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world‑class customer service. Office based role in Runcorn Description Summary As a Customer Support Specialist you are primarily responsible for front line customer interaction advice and order processing. You will demonstrate good communication initiative and strong customer focus ability and work in close collaboration with your team colleagues Sales Business Partners and Operations colleagues (both local and within ZOLL Corporate). Receiving customer orders and to get them entered into the Oracle system. Also you will handle all customer related requests (like shipment requests complaints etc). Tasks Nurture and develop centre of customer service excellence Assist customer service sites and offices and liaise with all business functions Ensuring that customer requirements and needs are met within company response times Day‑to‑day operation of Customer Experience Department for ZOLL Resuscitation products Processing customer quotations and orders accurately within agreed company timescales Terms & Conditions Processing fault finding and the creation of Service Reports Meeting and exceeding customer satisfaction targets minimising customer complaints and actively delivering solutions for customers Properly handle and report customer complaints by following escalating procedures. Completing departmental administration and order management as required Assisting Customers with general product portfolio queries Triaging basic Customer device queries (user guide level) and triaging customer technical queries to Technicians / Engineers to complete fault finding and repair routing Requirements Experience in working in a customer service environment Secure handling of PC / notebook (Microsoft Office applications and ideally Oracle) Languages fluency in written and spoken English essential Excellent communicator able to operate at all levels within both own and customers organisation Minimum experience with ISO 9001 or 13485 medical device quality system preferred Key Skills Design Engineering Baan Customer Service Fund Management ABAP Elevator Employment Type : Employee Experience : years Vacancy : 1 #J-18808-Ljbffr
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Customer Service
5 days ago
Welwyn Garden City, United Kingdom Customer Service and Call Centres Full timeJob Title: Customer Service Location: Welwyn Garden City **Salary**: £12.47 per hour Contract: Full Time, Monday to Friday 9:00am - 5:00pm The Role: Our client is looking for a confident and pro-active Customer Service Executive, to join their busy team in Welwyn Garden City. Working in the travel industry, no two days are the same and you must be...
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Customer Service Representative
2 weeks ago
Liverpool City Region, United Kingdom TipTopJob Full timeJob Details Job Title: Customer Service Representative Location: Liverpool – Mersey Chambers with Hybrid Working Salary: £25,877 – £27,515 plus up to £2,000 performance‑related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office. Three rotating shift patterns: Early Shift: 8:00 am – 4:30 pm...
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Liverpool City Region, United Kingdom Zoll GmbH Full timeA leading medical technology company in Liverpool City Region is seeking a Customer Support Specialist to handle front line customer interactions and order processing. The role requires excellent communication and customer focus, as well as proficiency in Microsoft Office and ideally Oracle. You will ensure that all customer requests are addressed...
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Customer Service Specialist
7 days ago
Liverpool, United Kingdom FRC Group Full time**Job Title: Customer Service Specialist** **Location**: Liverpool (Speke) **Salary**: £27,606 **Contract Type**: Permanent, Full-time. Monday to Friday, 8:00 AM - 6:00 PM (various shift patterns) **About FRC Group** FRC Group is a social enterprise with a mission to End Furniture Poverty. We are committed to making a tangible difference in our...
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Customer Service/Sales Expert
2 weeks ago
Liverpool City Region, United Kingdom Travis Perkins plc Full timeCustomer Service/Sales Expert – Travis Perkins plc Joining our friendly and hard working family as a Customer Service/Sales Expert, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times....
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Customer Service Claims Handler
2 weeks ago
Liverpool City Region, United Kingdom TipTopJob Full timeRole Customer Service Claims Handler Location: Liverpool Salary: GBP25,877 starting salary, plus an up to GBP1,500 performance‑related annual bonus, paid quarterly once established within your role Working hours: 37.5 hours per week, 7.5 hours per day. Monday to Friday rotating shifts between 8:00am to 6:00pm, plus 1 in 5 Saturdays About The Role In the...
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Liverpool City Region, United Kingdom Barringtons Cleaning Service Full timeA trusted cleaning service provider is seeking a Business Development Manager to develop their customer base across Merseyside. The ideal candidate will demonstrate sales and account management experience, with a focus on building relationships and driving revenue. This full-time, permanent position offers competitive salary alongside generous benefits,...
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Adults Social Worker
2 weeks ago
Liverpool City Region, United Kingdom Service Care Solutions Full timeService Care Solutions provided pay range This range is provided by Service Care Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Service Care Solutions Service Care Solutions have several exciting opportunities across Greater Merseyside...
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Hybrid Healthcare Solutions Specialist
7 days ago
Liverpool City Region, United Kingdom Convatec Full timeA global medical solutions provider is looking for a Product Specialist to join their Customer Interaction Centre. This role is crucial for guiding customers about medical products and ensuring high-quality healthcare solutions. The Product Specialist will engage with end users, achieve key sales performance indicators, and collaborate with a high-performing...
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Mentor Advocate
2 weeks ago
Liverpool City Region, United Kingdom Service Care Solutions Full timePay RangeThis range is provided by Service Care Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeDirect message the job poster from Service Care Solutions.LocationRemote with TravelEmployment TypeFull timeSectorCriminal Justice, Community Support, Behaviour Change,...