Desktop Support Engineer

1 week ago

Greater London, United Kingdom NSC Global Full time

Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class organizations delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises helping them become more agile create commercial advantage and build quality through design deployment support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London UK. Please review our website at more information on our organization. Responsibilities Provide repair on standard Laptop and Desktop (Dell)(Panasonic) Provide Troubleshooting and repair of IOS devices (Apple) Provide the repair and reimage of field Devices Stock a working inventory for break / fix swap-outs Provide vehicle mounting services including installation work and incremental expansions of vehicles concerning field-based equipment Consult with the applicable third-party supplier and update the vehicle kits electronics and power components to reflect retired models and their replacements Provide lifecycle management of services on the code blue Devices field support installations Provide lifecycle management of services on the AVLS (Modem) Devices configurations and testing for field support installations Provide the necessary testing process to ensure the new model operates with the field application as needed and provide findings confidentially as related to AVLS (GPS Locations) and Drive-Cam videos and photos Provide the modem activation and deactivation Service Recipients and Services Take reasonable care over specialized tools to ensure they are not lost stolen or broken Update the ticket with the asset management data as appropriate. Update and close the ticket. Qualifications Must have a minimum of 5 years of experience in a Desktop Support position Must have a relevant IT qualification. Must be ready and willing to commit to continuous education certification and self-improvement Key Skills Mac Os Active Directory Desktop Support Computer Networking Mobile Devices Windows Remote Access Software SCCM Help Desk Operating Systems Remedy Troubleshooting Employment Type : Contract Experience : years Vacancy : 1 #J-18808-Ljbffr

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