Business Administrator Apprentice Level 3

7 hours ago

Coventry, United Kingdom GetMyFirstJob Ltd Full time

Summary This is a hands‑on, multi‑functional role combining trade counter sales, operational support, purchasing, and customer service. You will play a key part in ensuring the smooth running of day‑to‑day operations, maintaining excellent customer relationships, and supporting overall business performance. Wage: £14,526.20 for your first year, then could increase depending on your age. Training course: Business administrator (level 3). Hours: Full‑time – hours TBC, 37 hours a week. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience. What you’ll do at work Provide exceptional service to customers at the trade counter, by phone, and via email. Identify customer needs, offer technical guidance, and upsell relevant products or solutions. Process customer quotations, orders, and returns efficiently and accurately. Build and maintain strong relationships with trade and retail customers to encourage repeat business. Maintain an up‑to‑date understanding of product ranges, promotions, and pricing. Assist with goods‑in and goods‑out processes, including checking deliveries, stocking shelves, and preparing outgoing orders. Ensure warehouse and trade counter areas are clean, safe, and well‑organised. Support stock control by monitoring inventory levels and reporting shortages or discrepancies. Liaise with delivery drivers and logistics partners to ensure timely dispatch and receipt of goods. Assist in sourcing, ordering, and replenishing stock from approved suppliers. Liaise with suppliers to track orders, resolve delivery issues, and negotiate pricing where appropriate. Ensure purchase orders and supplier invoices are processed accurately and on time. Handle inbound phone and email enquiries promptly and professionally. Work closely with colleagues in sales, operations, and logistics to meet customer and company objectives. Contribute to team meetings and share feedback or improvement ideas. Support other departments as required to ensure smooth overall operations. Requirements Desirable qualifications: GCSE in English (grade 4+) GCSE in Mathematics (grade 4+) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualification / Standard: ST0070 Business administrator. Duration: 18 months. #J-18808-Ljbffr

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