Apprentice Gp Reception/administrator

1 week ago

Coventry, United Kingdom PMA Full time

**Apprentice GP Reception/Administrator**

**City of Coventry Health Centre**

**Annual wage**

£8,236.80 to £16,255.20 a year

**Working week**

Surgery is open 8:00am-6:30pm Monday - Friday. Initial regular hours will be agreed, but flexibility in working hours is required.

Total hours per week: 30 hours a week

**Expected duration**

20 Months

The Apprentice will cover the reception and admin duties including coding, filing letters and records, registrations, checking and ordering inventory. Business Admin level 3 Apprenticeship training provided by PMA Ltd and on the job training.

**Apprenticeship summary**

**What will the apprentice be doing?**
- Reception and arrival of patients in a polite and efficient manner.
- Answering phone calls and guiding patients (eg for booking appointment with correct clinician)
- Scanning/filing incoming letters (from hospital or patients electronically or via letter)
- Filing and summarising incoming paper records
- Finding and sending paper or electronic records
- Inviting patients for appropriate treatment (eg flu jab)
- Referring patients to secondary care (eg hospital X-ray)
- Maintaining a clean, friendly and safe environment for staff and patients
- Any duties assigned by manager or clinician (eg chaperoning)

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Business Admin level 3 Apprenticeship Standard Training in the workplace provided by PMA Ltd. Includes Functional Skills in English and maths if required.

You will have on the job training within the organisation and have an assigned assessor who will provide you with additional training sessions and assessments to gain the business administrator qualification.

On the job training and access to “bluestream Academy” and/or “practice index” online training modules.

**What is the expected career progression after this apprenticeship?**

Career progression within the company or primary care network.

**Requirements and prospectsDesired skills and personal qualities**
- Communication skills
- Customer care skills
- Team working
- Non judgemental
- Patience

**Qualifications**
- GCSE or equivalent English (Grade Grade 4/C or above) desirable
- GCSE or equivalent Maths (Grade Grade 4/C or above) desirable

**Apprenticeship level**

Advanced
Level 3 (A level)

**Reference number**

VAC1000228775

**Positions**

1 position available

**Job Type**: Apprenticeship

**Salary**: £8,236.80-£16,255.20 per year

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Coventry (required)

Work Location: In person

Reference ID: VAC1000228775

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