Customer Experience Specialist

1 week ago


Greater London, United Kingdom Freddie's Flowers Full time

A flower delivery company in Greater London seeks a friendly customer service representative. The successful candidate will serve as the first point of contact for customers, handling inquiries and providing exceptional service. Candidates should possess excellent interpersonal skills, a proactive attitude, and the ability to effectively communicate. Responsibilities include managing customer feedback and working collaboratively with the team to enhance service quality. This role offers a hybrid work model and a range of perks, including generous holiday leave and health benefits.
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