Application Engineer

2 weeks ago

Newcastle upon Tyne, United Kingdom Zenith Training Full time

This is an excellent opportunity to join a global manufacturing leader as an Applications Engineer. In this dynamic role, you will convert customer enquiries into tailored, value-driven solutions for specialised equipment and post-sale services. Working closely with Sales, Supply Chain, and Marketing teams, you'll provide technical expertise, quotations, and onsite support to help convert opportunities into successful sales.

Job Responsibilities:

* Responsible for converting customer enquiries related to specialised equipment and post-sale services into tailored solutions that provide the customer with the highest level of value from their investment.

* Solutions offered should take into account the specific process application requirement and client restrictions of CAPEX, OPEX and space restrictions.

* Provide quotations, supporting documentation, onsite testing and meeting support, as required by the sales team to ensure best opportunity to convert enquiries into sales.

* Work with Supply Chain to create and maintain effective costing processes and tools.

* Work with Sales Companies and Marketing team members to provide necessary technical support to convert quotations to orders.

* Provide technical training to sales team, distributors and customers to build on understanding of products and applications to utilise their added value solutions approach.

* Prepare value add solutions that allow our client to differentiate their proposals from competition wherever possible.

* Review the businesses quotation with sales companies and participate in customer meetings when needed / requested (face to face or online).

* When required, organise and run effective project handover meetings to ensure wider team have clear understanding of what we need to deliver and any special customer requirements

* Lead/assist onsite testing activities which enable us to demonstrate to customers the value they create.

* Carry out/organise lab analysis of used elements to allow identification of and successful sales of improved solutions.

* Look for ways to integrate their technology into solutions offered to the market that differentiate us from competition.

Requirements:

* Engineering degree or equivalent in a relevant engineering subject

* Able to demonstrate a track record of relevant/appropriate experience for role

* Previous experience of working on O&G, Petrochemical or Chemical facilities, Industrial equipment, Mines etc. would be an advantage.

* Proven draughting/modelling experience is essential to provide drawings to complete customer proposal information. Knowledge of Inventor would be an advantage.

* Strong communication and interpersonal skills are required

* Previous knowledge of negotiating commercial terms and conditions would be an advantage

* Ability to work as part of a team as well as being a self-starter.

* Confident and outgoing, patient and adaptable, diplomatic and assertive

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