Client Director

2 days ago

Hitchin, United Kingdom Capio Recruitment Full time

Base pay range Job Title: Client Director Location: Hitchin (1 day in office per week) Benefits: Car allowance, performance bonus based on retention and new business About the Company: A well-established, nationally recognised insurance broker with a strong reputation across commercial lines. Known for its technical depth and long-standing client relationships, the firm is investing in succession planning and is now looking to bring in a future leader to take over a substantial, loyal book of business. The business has a stable team, robust claims support, and an experienced senior figure who will gradually hand over long-held accounts. Role Summary: This role offers the chance to inherit a high-value commercial book including construction and motor trade clients with further growth expected over the next 3 years. You’ll work closely with a senior director who is looking to step back and will mentor you into the role’s full responsibilities. With a strong focus on technical capability and first‑class client service, you’ll spend most of your time out meeting clients, supported by a specialist in‑house claims and HNW team. Key Responsibilities: Manage an established commercial portfolio: ensuring smooth succession and long‑term client retention Develop technical solutions for construction, motor trade and related sectors: supporting client confidence and renewal success Build strong relationships with mid‑to‑large clients: enhancing service and identifying opportunities for improvement Meet clients on‑site and on the road: strengthening engagement and understanding their operational needs Support continued book growth as additional accounts transfer over time: contributing to the firm’s long‑term strategy Requirements: Strong technical grounding across commercial insurance Experience with construction, motor trade or similarly complex commercial sectors Confident, direct communicator able to manage demanding clients professionally Hands‑on approach with a genuine focus on service and long‑term relationship management If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. Related Job Titles: Commercial Account Executive, Commercial Broker, Senior Account Handler, Client Manager, Corporate Broker #J-18808-Ljbffr

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