Sales Support
1 week ago
Location: Poole Salary: £35k - £40k DOE Hours: 8am-6pm Mon-Fri, min 3 days office based (inc a Monday or a Friday) after probation/training Benefits 25 days hols 4% pension matched with option to buy another 1% which is then matched free parking brand new offices good promotional opportunities Life assurance 4 times x basic salary Westfield Health cash plan Employee Assistant programme socials Overview A fast-growing SaaS company is looking for a proactive, B2B-focused Telephone Account Manager / Sales Support to join their busy sales team. This is a hands‑on role managing client accounts, driving adoption, and spotting opportunities to grow revenue. This is an additional role to strengthen their team due to expansion and offers a great stepping stone to move into an Account Manager based role within 12-18 months. The Sales Support/Account Manager will have some internal sales experience and will see you working closely with the Business Development Account Managers. You will be responsible for taking the volume requests away from the account managers. You will liaise with the internal support team who deal with all the incoming tickets to produce quotes. These quotes are produced using MS Dynamics CRM System. What You’ll Do Manage and grow a portfolio of B2B clients via phone and online Understand client needs and demonstrate the value of the software Handle renewals, upselling, and account support Deliver virtual demos and training Keep Microsoft Dynamics CRM records up to date and collaborate across teams running various reports on a daily basis Required Skills and Experience Proven B2B sales or sales support experience Strong Microsoft Dynamics CRM skills Confident working with local authorities or public sector clients Excellent communication and relationship‑building skills Self‑starter with strong ownership and drive Tech‑savvy; knowledge of Microsoft, SharePoint, JIRA, and AWS a bonus Job Description Key Responsibilities of the Sales Support and Account Manager: Manage and grow a portfolio of existing software clients through regular phone and digital touchpoints Understand each customer’s business challenges and how their software addresses their needs Drive product adoption and feature usage through consultative selling and user education Identify upsell and cross‑sell opportunities based on client usage patterns and business goals Handle renewals, ensure on‑time contract execution, and mitigate churn risks proactively Act as the primary point of contact for customer queries, ensuring swift resolution and satisfaction Deliver virtual product demos and training sessions to new or expanding clients Maintain accurate records in the CRM, tracking interactions, feedback, and sales progress Work closely with marketing, onboarding, and technical support teams to ensure a seamless customer experience #J-18808-Ljbffr
-
SALES ACCOUNT MANAGER
2 weeks ago
Poole, United Kingdom Latest Sales Jobs Full timeSALES ACCOUNT MANAGER / SALES EXECUTIVE Sales Account Manager | Poole | £30,000 plus OTE Are you a confident communicator with a knack for building strong client relationships? Do you thrive in fast-paced environments and enjoy leading key accounts? This Sales Account Manager role offers the chance to take ownership of high-value clients and drive...
-
Poole, United Kingdom Latest Sales Jobs Full timeA dynamic sales company in Poole is seeking a Sales Account Manager to lead high-value client accounts and drive commercial success. You will be responsible for cultivating client relationships, enhancing revenue growth, and supporting Account Executives. Ideal candidates have extensive B2B experience, strong communication skills, and a proactive approach....
-
Sales Support
1 week ago
Poole, United Kingdom Volvo Cars Poole Full timeSales Support is a new role within Volvo Cars Poole primarily to assist the Sales Department achieve a seamless path from purchase to sale. Working hours are Monday to Friday 8.30am - 6pm On a daily basis you will: - Assist the Sales Manager with Used Car Progress throughout the preparation process. - Uploading used car imaging to online portals. -...
-
Sales Support Administrator
2 days ago
Poole, United Kingdom Pukka Pads Full time**Pukka Pads are recruiting for a Sales Support Administrator to join our growing team in Poole!** In return for your hard work as our Sales Support Administrator, you will receive a salary of **£20,000 per annum** as well as working in an open & friendly environment. **The Role**: The Sales Support Administrator role will assist the Sales Team, duties...
-
Sales Support
2 weeks ago
Poole, United Kingdom Aspire Jobs Full timeLocation: PooleSalary: £35k - £40k DOEHours: 8am-6pm Mon-Fri, min 3 days office based (inc a Monday or a Friday) after probation/trainingBenefits:- 25 days hols, 4% pension matched with option to buy another 1% which is then matched, free parking, brand new offices, good promotional opportunities, Life assurance 4 times x basic salary, Westfield Health...
-
Sales and Marketing Support
5 days ago
Poole, United Kingdom Wide FM ta Juice Broadband Full timeHere at Juice Broadband, we're passionate about delivering excellence to our customers, who are mainly based in Dorset. We’re expanding our team and are looking for a confident person who shares our passion for helping others. The role has plenty of variety and lots of scope to get involved with more. It's also a brand new role so the chance to make it...
-
Poole, United Kingdom French Selection UK Full timeFRENCH SELECTION UK **French Speaking Sales Support and Customer Service** Account Management, Administration, B2B, Customer Service, Customer Support, Export, Europe, Order Processing, Quotation, Sales Coordination, Sales Support, Sales Administration, fluent in French **Salary: up to £25,000 - £28,000 Depending on Experiences + Excellent Benefits**...
-
Poole, United Kingdom French Selection UK Full timeFRENCH SELECTION UK **French Speaking Sales Support and Customer Service** Account Management, Administration, B2B, Customer Service, Customer Support, Export, Europe, Order Processing, Quotation, Sales Coordination, Sales Support, Sales Administration, fluent in French **Salary: up to £25,000 - £28,000 Depending on Experiences + Excellent Benefits**...
-
Sales Administrator
1 week ago
Poole, United Kingdom Bennett and Game Careers Full timeJob Profile for Sales Administrator - DM44879 Position : Sales Administrator Location : Poole, Dorset (Office-Based) Salary : Circa £30,000 per annum (open to discussion, DOE) We're working with a leading architectural glazing manufacturer recognised for its innovation, quality, and customer service excellence. With over 100 employees and a...
-
Sales Administrator
2 days ago
Poole, United Kingdom TeamJobs Full timeTeamJobs are looking for a Sales Administrator / Coordinator to provide day to day support to the Sales team based in the UK. This support ensures an excellent level of customer care to the Domestic Distributors and customers, as well as assisting the businessesrapid sales growth plans. This position reports to the UK Sales Manager and works closely with...
