Resident Liaison Officer

4 days ago


Leeds, United Kingdom Bamford Contract Services Ltd Full time

Resident Liaison Officer Halifax £14 per hour Full Time, Monday to Friday Full UK Driving Licence and own vehicle (mileage and car allowance provided) Immediate Start Temp Ongoing Work Our client, a leading social housing contractor, is seeking a dedicated Resident Liaison Officer to join their team on a temporary-to-permanent basis. As a Resident Liaison Officer, you will play a key role in maintaining strong relationships between the company and its residents. Your primary responsibilities will involve clear and effective communication, resolving queries, and ensuring access to properties for planned works. This is an excellent opportunity for someone with strong interpersonal skills and a passion for customer service. Key Responsibilities Resident Communication: Establish regular communication with residents to provide updates on project progress, schedules, and any disruptions. Handle enquiries promptly and courteously while ensuring resident concerns are effectively resolved. Coordinate appointments and ensure access for works. Resident Support: Serve as the main point of contact between residents and site teams. Offer guidance on the nature and benefits of the works being carried out, ensuring residents understand the process and feel supported throughout. Community Engagement: Organise and lead meetings, drop‑in sessions, and other engagement events to encourage community participation, gather feedback, and address any concerns. Reporting and Administration: Maintain accurate records of all resident interactions and compile reports highlighting recurring issues, resident feedback, and suggested improvements. Requirements Previous experience in a similar role, ideally within the housing or construction sector. Strong communication and interpersonal skills, with the ability to build rapport with a wide range of people. Calm and professional approach to conflict resolution and problem‑solving. Empathy, patience, and the ability to manage sensitive situations with discretion. Understanding of housing regulations and procedures. Proficient IT skills, particularly in Microsoft Excel. Self‑motivated, organised, and capable of managing a busy workload independently. Please apply online for this Resident Liaison Officer Position. #J-18808-Ljbffr



  • Leeds, United Kingdom Velocity Recruitment Full time

    Resident Liaison Officer - Cladding Remediation Overview Location - Leeds City Council Project - £1m cladding remediation on a office block Salary - Up to £34k + £3k car allowance Own car required Role We are seeking a confident and personable Resident Liaison Officer (RLO) to support a £1m cladding remediation project on a commercial office building in...


  • Leeds, United Kingdom Premises Recruitment Ltd Full time

    OverviewThe Company My client are a Main Contractor, working across the external envelope. The company is very committed to staff development, with a leadership team that brings decades of experience and a shared passion for raising industry standards.The role - RLOMy client are seeking a proactive, approachable and highly organised Resident Liaison Officer...


  • Leeds, United Kingdom Velocity Recruitment Full time

    Job DescriptionResident Liaison Officer - Cladding Remediation * Location - Leeds City Council * Project - £1m cladding remediation on a office block * Salary - Up to £34k + £3k car allowance * Own car requiredRoleWe are seeking a confident and personable Resident Liaison Officer (RLO) to support a £1m cladding remediation project on a commercial office...


  • Leeds, United Kingdom Lovell Full time

    Permanent - Full Time 40 HoursAn exciting opportunity has arisen within our growing Refurbishment business for aResident Liaison Officerto join a dynamic Partnership team in Leeds.Reporting to the Senior Resident Liaison Officer,youwilldeliver a first-class customer experience drivinghigh levelsof satisfaction working on social housing refurbishment...


  • Leeds, United Kingdom Approach Personnel Full time

    OverviewAre you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors?Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a...


  • Leeds, United Kingdom Approach Personnel Ltd Full time

    Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a...


  • Leeds, United Kingdom Approach Personnel Ltd Full time

    Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a...


  • Leeds, United Kingdom Approach Personnel Full time

    Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors?Approach Personnel are proud to be partnered with one ofthe UK's largest social housing contractorsin the UK, who are currently on the look out for an experienced Resident Liaison Officerin refurbishmentprojects to join them on a...


  • Middleton, City and Borough of Leeds, United Kingdom Lovell Full time

    Permanent - Full Time – 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team in Leeds. Reporting to the Senior Resident Liaison Officer, you will deliver a first-class customer experience driving high levels of satisfaction working on social housing...


  • Leeds, United Kingdom Approach Personnel Ltd Full time

    A leading social housing contractor in the UK is looking for an experienced Resident Liaison Officer to oversee communication between residents and project teams in refurbishment projects. This permanent role based in Wakefield requires strong interpersonal and communication skills, with experience in social housing environments. A competitive salary, car...