Receptionist / Appointment clerk - Physiotherapy

Receptionist / Appointment clerk - Physiotherapy 3 days ago Be among the first 25 applicants The Physiotherapy Department is looking for a full-time appointment clerk to join the team in order to assist in providing a comprehensive appointment booking service within a timely and efficient manner. The successful candidate will need to have good communication skills including outstanding telephone manner and organisational skills, as well as excellent IT and data input skills, be competent in MS Word and keyboard skills and demonstrate an understanding of confidentiality. Responsibilities Assist in general administration of the service provision. Enter departmental statistical information. Use the Tiara appointment system (training provided). Prioritise own workload and use own initiative while working as part of a close-knit team. Provide cover to other therapy administration teams as required. Deal with patient queries in person and on the telephone. Ensure appointments are offered as quickly as possible and refer to clinical staff when necessary to prioritise. Administer the outpatient appointment system for physiotherapy, including booking appointments, transport and recording information on the Tiara Management Information system. Qualifications and Experience Recent and proven experience working within healthcare or a similar setting (essential). Comfortable functioning in a busy environment. Flexible within working environment, able to assist at other therapies departments on discretion of Service Line management team. Preference will be given to internal Trust staff, as well as Priority and ’At Risk’ NHS staff throughout Devon. We are a people business where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, committed to leading the way through innovation, clinical excellence and great customer care. The Trust offers opportunities for career development in a highly progressive working environment. Additional Information PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process, please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted. Administrative Details Seniority level: Entry level Employment type: Contract Job function: Administrative Industries: Administrative and Support Services Miscellaneous Referrals increase your chances of interviewing at Graphics Express LLC by 2x Get notified about new Receptionist jobs in Plymouth, England, United Kingdom. Plymouth, England, United Kingdom 1 month ago Plymouth, England, United Kingdom 5 days ago Dartmouth, England, United Kingdom 1 week ago Plymouth, England, United Kingdom 1 week ago Ashford, England, United Kingdom 2 weeks ago North Bovey, England, United Kingdom 2 weeks ago Dartmouth, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr