Project Controller and Operations Systems Co-ordinator

Project Controller and Operations Systems Co-ordinator Lantra is a leading awarding body for land-based industries in the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications, delivered through a network of training provider partners. Working with a range of partners, we promote opportunities within the sector to an increasingly diverse audience. Each year, over 116,000 learners access our courses across the UK, addressing skills challenges and supporting businesses with innovative solutions. Benefits Salary of £28,000 – £32,000 per annum, depending on experience 25 days annual leave, increasing with service Flexible and hybrid working arrangements Defined contributory pension scheme or pension auto-enrolment scheme Professional development and career growth opportunities Collaborative and friendly work environment Employee assistance scheme Hapi employee benefits and wellbeing platform Medical cash plans Enhanced maternity and adoption pay Rewards for length of service Health and wellbeing events and initiatives Free voluntary day Employee rewards Free parking Free drinks The Role As a Project Controller and Operations Systems Co-ordinator, you will provide vital support that underpins both our operational systems and project delivery. With a split of 70% systems support and 30% project work, you’ll provide administration support for operations systems management, ensuring all technology and systems work efficiently and effectively to enable the business to ensure that our customers receive excellent service. You will also provide administrative and super user support on all operating systems, as well as support for staff to complete required project documentation and reporting templates and help compile monthly project reporting. Working alongside project managers, you’ll help to create realistic schedules and manage the governance of the project to ensure goals and deadlines are met. Responsibilities Provide helpdesk support, resolving issues and liaising with suppliers Deliver training through webinars, drop‑ins, guides and e‑learning Maintain data confidentiality and integrity in line with ISO9001 and GDPR Test and manage system enhancements and fixes Act as the main contact for project management processes and governance About You Administrative experience in a technical or governance role Experience liaising with third‑party suppliers Experience managing a software/systems helpdesk Experience replicating issues and testing fixes Experience supporting projects Experience using MS Project and MS Office (Word, Excel and PowerPoint) Excellent oral and written communication skills Strong relationship building and interpersonal skills Good administrative and organisational skills Good secondary level of education A full, valid driving licence and access to your own vehicle (due to our location) We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Other organisations may use titles such as Operations Support Co‑ordinator, Project Support Officer, Helpdesk Administrator, Helpdesk Technician, 1st Line Support Technician, Systems Administrator or Project Administrator. Webrecruit and Lantra are equal opportunities employers, valuing diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join us as a Project Controller and Operations Systems Co‑ordinator, please apply via the button shown. We look forward to working with you #J-18808-Ljbffr