Head of Investigations

Job Overview Computershare has an exciting leadership opportunity as the Global Head of Investigations in our Global Financial Crime Unit (FCU). The FCU is a second line of defence team within the Global Information Security function, advising on preventing and identifying fraud and supporting the business to achieve strategic goals. Location Bristol, Edinburgh or London (Hybrid). Based in one of the offices minimum three days a week with flexibility to work from home. Learn more about our flexible work culture at computershare.com/flex. Responsibilities Lead and oversee the most complex fraud and money‑laundering investigations within the FCU. Collaborate with specialist teams such as technology and security to achieve investigative outcomes. Direct and oversee proactive projects using internal and external intelligence to identify fraud threats and patterns, working closely with data analysts. Identify control weaknesses and root causes of fraudulent activity. Detect trends in fraudulent activity and ensure preventative measures are implemented. Responsible for horizon scanning and producing assessments regarding the level of risk to relevant businesses. Engage externally with law enforcement and other sectors to maintain FCU visibility of the fraud threat landscape. Challenge existing ways of working to improve the overall approach. Qualifications & Experience The Head of Investigations will have proven experience of leading complex fraud and money‑laundering investigations in financial services, legal or law enforcement sectors. Extensive experience in developing teams, including coaching and mentoring, is essential. Excellent written and verbal communication skills are required, as is the ability to negotiate and influence the business to engage in investigations and discussion around preventative controls. Flexibility and resilience to work under changing priorities are critical. Key Skills Great organisational skills and an eye for detail to ensure high accuracy in written documentation. Experience with the Microsoft Office suite, including PowerPoint, OneNote, Power BI and SharePoint. Understanding of risk and governance operations in financial services firms. Up‑to‑date knowledge of current fraud prevention trends and legislation. Leadership and management experience, with remote management experience an advantage. Fraud/Financial Crime qualifications preferred but not essential. Knowledge of technological solutions (governance, risk and control systems, fraud prevention systems) an advantage. Experience in an investment environment an advantage but not essential. Benefits Flexible work arrangement to help you find the best balance between work and lifestyle. Health and wellbeing rewards tailored to support you and your family. Share purchase scheme – set aside salary to purchase shares and receive a company contribution. Recognition awards, team social events and opportunities to invest in your future. Access to a welcoming and close‑knit community with experienced colleagues ready to help you grow. Equal Opportunity & Diversity We’re dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access. About Computershare Computershare is a global leader in financial administration with over 12,000 employees across more than 22 countries. We are open and inclusive, giving you the chance to grow, move forward and make the most of our world of opportunities. #J-18808-Ljbffr