Head of Investigations

Location: Bristol, Edinburgh or London (Hybrid)

In this position, you'll be based in either the Bristol, Edinburgh or London office for a minimum of three days a week, with the flexibility to work from home for some of your working week.  Find out more about our flexible work culture at

We give you a world of potential

Computershare has an exciting leadership opportunity which will be working in our Global Financial Crime Unit (FCU), as the Global Head of Investigations. 

The Global Financial Crime Unit (FCU) is a second line of defence team, which sits within the Global Information Security function. The team provides advice, guidance, and support to Computershare's businesses in respect of preventing and identifying internal and external fraudulent activity. 

The FCU supports the business to achieve its strategic goals. In addition, the team provides the business with assurance over its fraud control environment, by conducting reviews and monitoring for indicators of fraudulent activity. 

A role you will love

The role will focus primarily on fraud prevention and pro-active and complex investigations across all lines of business. This will involve collaboration with key stakeholders from all levels of the business, up to Regional CEO level. The role will also deputise for other leadership team members, as and when required. 

The overall purpose of the role is to ensure that the Financial Crime Unit supports the global business' strategic objectives by providing them with advice and guidance on preventing fraudulent activity and completing thorough investigations to highlight control weaknesses.

The role is an important part of the overall fraud risk management program, as it supports the businesses in their management of fraud risk. As part of the FCU's leadership team, this role will be heavily involved in the future strategy of the FCU and the overall approach to fraud prevention and detection.

Some key responsibilities:

• Leading and or overseeing the most complex Fraud and resultant money laundering investigations within the FCU. 
• Working with other specialist teams such as technology and security professionals to achieve investigative outcomes.
• Direction and overseeing pro-active projects that will use both internal and external intelligence to identify fraud threats and patterns, working in close co-operation with data analysts.
• Identifying control weaknesses and the root cause of fraudulent activity.
• Detecting trends in fraudulent activity and ensuring preventative measures are implemented. 
• Responsible for horizon scanning and producing assessments as to the level of risk to the relevant businesses. 
• Pro-active external engagement liaising with law enforcement and other sectors to maintain FCU visibility of the fraud threat landscape.
• Challenge the existing ways of working to improve the overall approach.

What will you bring to the role?

The Head of Investigations will have proven experience of leading complex Fraud and resultant money laundering investigations in either financial services, legal or law enforcement sectors and is required to understand the environment in which this role operates. In addition you will have extensive experience of developing teams, including coaching and/or mentoring, which is essential to the position.

The role holder requires excellent written skills and strong verbal skills; part of the role will involve communicating with colleagues around the world and may be required to attend meetings outside of the standard working hours.

Negotiation and influencing skills are required to ensure that the business engage in investigations and discussions around preventative controls. There may be occasions where the business has other priorities, so the ability to deal with challenging situations is a must. There equally may be occasions where the business require support from the FCU with little advance warning, therefore flexibility will be essential. 

Other key skills required for the role include:

• Great organisation skills, an excellent eye for detail to ensure a high level of accuracy in written documentation, using judgment based on best practice and previous experience. 
• Experience working with the Microsoft Office suite of products including PowerPoint, OneNote, Power BI, and SharePoint is required.
• An understanding of risk and governance operations in financial services firms is required. 
• Up to date knowledge of current trends in fraud prevention and identification, e.g. insights and legislation.
• Leadership/management experience is essential. Remote management experience would be an advantage given that the team members will be spread around the globe.
• Fraud/Financial Crime qualifications are preferred but not essential.
• Knowledge of technological solutions (e.g. governance, risk and control systems, fraud prevention systems) would be an advantage.
• Experience working in an investment environment would be an advantage but is not essential.

This is a fantastic opportunity to become part of an evolving leadership team, making your mark in Financial Crime. If you have the commitment to drive forward change and innovation, then we want to hear from you today

 

Rewards designed for you 

Flexible work to help you find the best balance between work and lifestyle. 

Health and wellbeing rewards that can be tailored to support you and your family.  

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well. 

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.  

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit