Commercial and Contracts Manager

Job summary CLCH is in the process of transitioning to a new Service Integration and Management (SIAM) model of digital and data service delivery. Under this future model, the majority of digital and data services will be provided by several external service tower providers under significant multi‑year contracts, which are due to commence in mid‑2025. The Commercial and Contracts Manager is a new and critical role created to ensure that the Trust obtains excellent value from these contracts, both at the point they go live and as they evolve to meet the Trust's changing needs over time. This role supports our values of Accountability, Inclusion, Compassion and Empowerment, ensuring that commercial decisions promote fairness, transparency and high‑quality outcomes for the organisation and the communities we serve. The post holder must have extensive commercial and contract management experience to administer commercially detailed digital and data service contracts. This includes strategic planning, change control, negotiation, financial and budget management, contract monitoring and management, compliance, dispute resolution and an understanding of public sector frameworks. Main duties of the job Administer commercially detailed digital and data service contracts, ensuring that the Trust obtains excellent value from multi-year SIAM tower contracts. Lead on strategic planning, change control, contract negotiation, financial and budget management, contract monitoring, reporting, compliance and dispute resolution. Apply in‑depth knowledge of public sector frameworks when managing and developing contracts. Work closely with the Service Assurance Lead, SIAM tower suppliers and Trust partners to support joined‑up delivery of digital and data services. Communicate clearly and confidently with senior Trust colleagues, including those without commercial backgrounds, ensuring mutual understanding of contract risks, benefits, and options. Manage and support the Commercial and Contracts Assistant. Contribute to the design, development, and tendering of contracted services, working in partnership with Senior Finance Managers, Service Development teams, and PMO colleagues. Draft NHS clinical and non‑clinical contracts and variations with accuracy and attention to detail. Build and maintain positive working relationships with internal and external partners to ensure collaborative and transparent contract governance. Communicate detailed and complex information with tact, diplomacy, persuasion, and strong interpersonal skills, including delivering presentations to a wide range of audiences. About us Just as we care about our patients' well‑being, we care about yours What we can offer you A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme (only available for Band 5 and up) Flexible working options Annual travel card loan Training, support and development in your career To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits Details Date posted: 20 November 2025 Pay scheme: Agenda for change Band: Band 8b Salary: £72,921 to £83,362 a year per annum, inclusive of HCAS Contract: Permanent Working pattern: Full-time, Flexible working Reference number: 824-CORP-7596600 Job location Parsons Green Health Centre, London, SW6 4UL Job responsibilities Please refer to job description, person specification and CLCH Trust values, for outline of skills, knowledge and experience required. Person specification – Education/Qualification (Essential) Degree or equivalent experience, and/or a post‑graduate qualification in relevant subject matter, such as IT, commercial, procurement, legal, financial MCIPS and/or IACCM accreditation, or evidence of equivalent level of experience in contract management and procurement Experience (Essential) Experience in complex stakeholder management and engagement within, and across, organisations, including effective communication up to Board level Experience of presenting complex and sensitive information to key stakeholders and groups Experience of budgetary responsibility, including budget setting with evidence of working knowledge Skills & Knowledge (Essential) Excellent presentation and communication skills – ability to engage with all levels of staff and contribute in meetings Must build a detailed understanding of the various contractual arrangements in place with the SIAM tower suppliers and ledger of financial processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name: Central London Community Health Trust Address: Parsons Green Health Centre, London, SW6 4UL Employer's website: https://clch.nhs.uk/ #J-18808-Ljbffr