Payroll Executive

Payroll Executive - Operations Team

Location: Bristol City Centre

Full-time, 37.5 hours per week, Monday-Friday 9am-5:30pm

About Us

We are a leading provider of payroll, HR, and contract administration services to recruitment companies and temporary workers across the UK. With a proven track record of growth, we've earned a reputation for outstanding customer service and efficient back-office operations that keep our clients and contractors supported every step of the way. We proudly partner with hundreds of recruitment agencies nationwide and are the preferred supplier for many of them.

The Opportunity

As part of our ongoing expansion, we're looking for a Payroll Executive to join the Operations Team within our busy Payroll department. This team plays a central role in preparing and running payrolls, managing payments for our contractor clients, and providing exceptional service to both contractors and agencies.

If you thrive in a fast-paced environment, enjoy working with numbers, and take pride in accuracy, this is your chance to build a rewarding career in a growing company. You'll benefit from comprehensive in-house training, hands-on experience, and the opportunity to develop your expertise in contractor payroll management.

What You'll Be Doing

* Preparing and running high-volume payrolls with accuracy and within strict deadlines

* Managing data entry, raising invoices, and submitting timesheets on behalf of contractors/agencies

* Processing expense claims in line with compliance processes

* Handling Auto-Enrolment Workplace and Private Pension queries

* Preparing payroll reports and payslips for contractors

* Assisting contractors with payroll queries, including PAYE deductions (Tax/NI/Student Loan)

* Delivering outstanding customer service via telephone (approx. 30 calls/week), email, and webchat

* Supporting agencies and contractors with professional and friendly communication

What We're Looking For

* Exceptional attention to detail and accuracy

* The ability to work to tight deadlines and manage multiple priorities in a fast-paced environment

* Proactive problem-solving and situational awareness

* Excellent written and verbal communication skills, with a professional and approachable manner

* Proficiency in Microsoft Office, particularly Excel (pivot tables, VLOOKUP, sorting, filtering, sums, etc.)

* A customer-focused mindset with a commitment to service excellence

Why Join Us?

* Competitive holiday package: 22 days + bank holidays, increasing to 25 days with service

* Hybrid working after probation (up to 2 days WFH per week)

* Free on-site gym access

* Professional training and career development opportunities

* A friendly, supportive, and collaborative workplace culture

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website