Customer Service Advisor- Mat Leave

1 week ago


Pontypridd, United Kingdom Yolk Recruitment Ltd Full time

Customer Service Advisor -Fixed Term until February 2026 - Immediate interviewsYolk Recruitment is supporting leading company in the construction industry based in Treforest, in their search for a Customer Service Advisor to join their team. This is a great opportunity to work within a small, supportive team in a fast‑paced environment, with a focus on customer orders and enquiries.What you'll be doing:Handling customer orders and enquiries via phone and emailProviding timely and professional responses to queries and complaintsProactively planning and tracking orders through to completionScheduling and rescheduling deliveries while making best use of the haulage fleetMaintaining accurate records and documentationLiaising effectively with the commercial, production, and haulage teamsWhat we're looking for:Experience of customer service (telephone or in person)Confidence in IT skillsExcellent communication skillsA proactive mindset and willingness to learn about different areas of the businessA team player who's comfortable working in a close‑knit environmentWhat you'll get in return:Salary up to £27,500Monday‑Friday working hoursCompany pensionLife assuranceSupportive team environmentFull training and developmentFree parking onsite #J-18808-Ljbffr



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