Operations Manager

Agincare Gillingham, England, United KingdomJoin or sign in to find your next jobJoin to apply for the Operations Manager role at AgincareAgincare Gillingham, England, United KingdomJoin to apply for the Operations Manager role at AgincareDirect message the job poster from AgincareTalent Acquisition, Strategic Recruitment. Director Verus ResourcingAt Agincare we believe great care starts with great leadership. We're looking for a dynamic and experienced Operations Manager to oversee a portfolio of Care and Nursing Homes across the South East including Kent, East Sussex, Surrey, and London.In this pivotal role, you’ll provide guidance and oversight to our Registered Managers, ensuring safe, person-centred care that meets regulatory standards and exceeds expectations. You'll be instrumental in building strong staff teams, maintaining high-quality service delivery, and fostering excellent relationships with residents, families, and local partners.This is a unique opportunity to shape services, support teams, and drive innovation in care – all while working with a nationally recognised provider that’s passionate about people.What You’ll Be DoingAs Operations Manager, you’ll play a vital leadership role in ensuring our care services are consistently safe, responsive, and high-quality. Your responsibilities will include:Leading, mentoring, and empowering Registered Managers across multiple Care and Nursing Home sites, ensuring they are supported, motivated, and equipped to lead their teams effectively.Maintaining full compliance with all CQC regulations, safeguarding protocols, and statutory obligations, while promoting a strong culture of accountability and continuous improvement.Driving recruitment, retention, and workforce development strategies, ensuring each service is adequately staffed with skilled, compassionate individuals who reflect our values and commitment to excellence.Managing and resolving escalated concerns, including complaints or safeguarding issues, ensuring outcomes are handled sensitively, promptly, and in line with company policies.Championing operational performance, using tools like audits, KPIs, and structured service reviews to monitor quality, identify areas for improvement, and implement positive change that benefits both staff and residents.This is a hands-on, high-impact role where your leadership will directly shape the experience of those who live and work in our services.What You’ll BringWe’re looking for someone with multi-site, senior management experience in the care sector, a strong understanding of regulatory frameworks, and a hands-on approach to team and service development. You will also have extensive knowledge of CQC regulations, particularly in reference to a care home setting.If you’re passionate about high standards, strategic in your thinking, and ready to make a lasting impact – we’d love to hear from you.Why Agincare?At Agincare, we don’t just offer jobs – we offer careers with meaning. With a supportive culture, national presence, and real room to grow, you’ll be part of a team that’s proud to make a difference.About AgincareWe’re a family run business that's been caring and supporting people since 1986.With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.All of our care services are regulated by the Care Quality Commission (CQC).Equal opportunities are important to us at Agincare and we welcome applications from all.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement, Health Care Provider, and Quality AssuranceIndustriesHospitals and Health Care and Nursing Homes and Residential Care FacilitiesReferrals increase your chances of interviewing at Agincare by 2xSign in to set job alerts for “Operations Manager” roles.Erith, England, United Kingdom 3 weeks agoKent, England, United Kingdom 2 weeks agoKings Hill, England, United Kingdom 1 day agoMaidstone, England, United Kingdom 2 months agoKent, England, United Kingdom 2 weeks agoWest Kingsdown, England, United Kingdom 1 week agoMaidstone, England, United Kingdom 2 weeks agoPaddock Wood, England, United Kingdom 1 week agoNorthfleet, England, United Kingdom 1 week agoDartford, England, United Kingdom 1 day agoErith, England, United Kingdom 5 days agoMaidstone, England, United Kingdom 2 hours agoSittingbourne, England, United Kingdom 4 days agoTonbridge, England, United Kingdom 1 month agoLeeds, England, United Kingdom 2 hours agoWest Malling, England, United Kingdom 2 hours agoKent, England, United Kingdom 2 hours agoDartford, England, United Kingdom 5 days agoBorough Green, England, United Kingdom 1 month agoSidcup, England, United Kingdom 1 week agoAylesford, England, United Kingdom 1 day agoGillingham, England, United Kingdom 1 week agoTonbridge, England, United Kingdom 2 hours agoLongfield, England, United Kingdom 1 month agoMaidstone, England, United Kingdom 5 days agoWest Malling, England, United Kingdom 2 weeks agoErith, England, United Kingdom 6 days agoOperations Manager - London South East DepotCrayford, England, United Kingdom 1 week agoAylesford, England, United Kingdom 20 hours agoAshford, England, United Kingdom 1 week agoWe’re unlocking community knowledge in a new way. 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