Patient Services Adviser

1 week ago


Sherborne, United Kingdom The Grove Full time

Position Overview We are looking for someone to join our team to work 15 hours per week. The shifts we need covering are Monday 2.00-7.00pm, Thursday 2.00-7.00pm and Friday 8.00-1.00pm. Responsibilities The successful candidate will offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service in a courteous, efficient and effective way. This role predominantly involves telephone work but also includes the provision of clerical support to clinical staff and other members of the practice team. Requirements Good team player and people person. Strong IT and organisational skills. Unflappable nature and excellent ability to multi-task. Significant amount of telephone work. Flexibility to cover holidays and sickness. Working hours between the hours of 07:45 and 19:00. About the Practice We are a sociable and supportive Practice, with an excellent clinical team and highly efficient Patient Services and Dispensary teams. We are a large Practice with over 13,000 patients currently registered and have a fantastic team of over 80 staff members. The Practice holds regular in-house and multi-disciplinary meetings, including complex care, significant event meetings and educational sessions. We are a training practice for doctors and are very supportive of personal development for all staff. #J-18808-Ljbffr



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