Salesforce Administrator

Join to apply for the Salesforce Administrator role at WEX SALESFORCE ADMINISTRATOR / HYBRID AD HOC OFFICE VISITS / LONDON OR MANCHESTER OFFICE DEPENDANT ON LOCATION / £70000 - £80000 / BENEFITS/ PERMANENT WEX is looking to grow its Salesforce footprint across all lines of business. This role will be supporting WEX International Business Payments salesforce rollout, working closely with internal stakeholders and our strategic partner. This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities. What’s on offer? Highly competitive salary between £70000 and £80000 (dependent on experience) Annual company bonus 40-hour week – Monday to Friday, no evenings or weekends Hybrid working (London or Manchester office) Industry leading pension scheme 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays Private Medical Cycle2Work Scheme GymFlex Life assurance Income protection Discounts & perks platform Employee wellbeing How You’ll Make An Impact Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third‑party apps. Design, configure and administer WEX’s global Salesforce org leveraging core Salesforce technologies such as lightning components, Apex, Flow, custom objects, workflow rules, sharing rules, custom fields, validation rules and VisualForce pages. Maintain a holistic view of all business processes and users in the system to understand cross‑functional impacts with regard to configuration, process, workflow and reporting. Stay current with the development and release of Salesforce’s capability roadmap and how best to use new features to solve WEX business challenges. Work with the development team to implement new user functionality and with business partners to implement point‑and‑click functionality. Provide support to Salesforce users across WEX and act as the primary point of contact for end‑user support. Handle ticket requests through a queue and be able to prioritise what you’re working on to minimise escalations. Create and administer training to existing or new users/groups and provide one‑to‑one training to end users on an ongoing basis. Implement and integrate third‑party products / applications on the Salesforce platform. Work with Salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform. Create new reporting capabilities and respond to ad hoc reporting requests as needed. Serve as a technical interface between IT, business users and outside partners. Experience You’ll Bring Solid understanding of the Salesforce best practice. Confident with end‑user interactions such as workshops and presenting builds. Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third‑party apps. Implement and integrate third‑party products / applications on the Salesforce platform. If you feel that you have the necessary skills to be our new Salesforce Administrators position then please APPLY TODAY for immediate consideration. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of application. We do not accept speculative agency CVs. Any CV received by WEX will be treated as a gift and will not be eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team. Seniority Level Entry level Employment Type Full‑time Job Function Information Technology Industries Software Development #J-18808-Ljbffr