Head of Product

About Phoebus Phoebus Software Ltd (PSL) is a market-leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client-focused, we pride ourselves on delivering exceptional technology that powers real results. We're now looking for an inspiring leader to shape the future of our product suite—ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. Why Join Phoebus? At Phoebus, people genuinely come first. We’re proud to be recognised as the 16th Best Technology Company to Work For in the UK and one of the Top 50 UK Midsized Companies—achievements driven by the high engagement and satisfaction of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well‑being, PSL offers an environment where you can thrive, make an impact, and build a career you’re excited about. Work-Life Balance & Hybrid Working We know that great work happens when life is in balance. That’s why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre’s shops, cafés, and restaurants—perfect for lunch breaks or post‑work plans. We offer on‑site parking and we’re only a short walk from the train station, making commuting easy and stress‑free. About the Role As our Head of Product Management, you will be at the centre of shaping, defining, and driving the future of the Phoebus product suite. This is a strategic and influential role where you will: Lead the end‑to‑end product vision and strategy Ensure solutions are desirable for our customers, viable for the market, feasible for delivery, and sustainable for long‑term growth Own and maintain a clear, compelling product roadmap Champion exceptional user experience across all product touchpoints Collaborate closely with engineering, commercial, client, and operational teams Guide the product development lifecycle from concept through to launch Use data‑driven insights to make informed decisions and optimise product performance. This is your opportunity to drive innovation, shape industry‑leading solutions, and influence the success of a product portfolio used by major financial services providers. What you’ll be doing The Head of Product Management has overall responsibility for the profitability of our SaaS product propositions, including. Team Leadership Foster a collaborative culture within the product team, ensuring clear communication, goal alignment, and a focus on innovation. Motivating and inspiring teams to deliver business outcomes. Articulating the product vision, objectives and outcomes. Developing product teams by providing regular valuable feedback, coaching & mentoring. Relationship Management Build cross‑functional relationships with sales, marketing, engineering, and customer management to align on product goals and strategies. Collaborate closely with the engineering & quality teams to ensure efficient and timely delivery of product features. Create and execute a stakeholder management and communication plan. Ensure our product proposition deliver positive net promotor scores. Product Strategy and Vision Develop and communicate a compelling product vision, aligning it with our mission, market trends, and customer needs. Conduct market analysis to identify competitive trends and customer insights that inform our roadmap and positioning. Own and manage the entire product lifecycle from ideation to launch to continuous improvement. Product Development and Delivery Define and prioritise a product roadmap that supports growth objectives and delivers value. Drive a data‑driven approach to product development and prioritisation, using metrics to guide decisions and validate product‑market fit. Use analytics and performance data to continually optimise the product for growth and market fit. Market Centric Approach Champion customer insights and feedback as a key driver in the product development process. Regularly engage with clients to understand their needs, pain points, and usage patterns to refine and improve the product. Work with the Customer Management to ensure product enhancements align with customer feedback and use cases. Product Financials Build and manage the P&L for each product proposition. Adhere to agreed revenue and cost positions, tracking actuals against forecasts and manage activity to ensure deliver against forecasts. Accurately articulate product P&L position to key stakeholders. Governance Implement controls so work has approval to proceed based on value delivered. Define and track key product KPIs (e.g., engagement, retention, satisfaction), ensuring that the product team is aligned on goals. Prepare and present product performance updates and roadmaps to senior leadership and other stakeholders. What We’re Looking For 8+ years of product management experience in B2B SaaS, with 3+ years in a leadership or Head of Product role. Financial services, financial sector and financial product experience. Strong understanding of product development cycles, from discovery and research to delivery and iteration. Excellent communicator with strong written, verbal and presentation skills. A passion for continuous learning and improvement. Ability to adopt a continuous improvement mindset by challenging effectively and exploring new ideas. Desire to proactively seek to establish a broader knowledge of industry and technology trends to foster innovation and growth. Curious so solutions designed meet market needs & maximise revenue opportunity. Ability to effectively manage profit & loss for each product. Working knowledge of delivery methodology, tools, and techniques. Strong technical background or experience working closely with engineering teams. Ability to travel to industry events, prospects and customer locations, as required. Reporting lines and key stakeholders You will report into the Chief Technology Officer and closely with: External Customer stakeholders 3rd party suppliers Industry experts Financial services regulatory bodies Internal ELT members Delivery teams Architecture teams Operations Phoebus Perks: Why work with us? If you’re ready to be part of something special, we’d love to hear from you 🏥 Private Health care scheme including dental, optical, and mental health cover 💪🏼 Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice 🙂 Life assurance scheme at 4x salary 💟 24/7 Employee Assistance Programme 💻 Flexible hybrid working 💰 Contributory Pension Scheme with Scottish Widows 🏝 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days. 💰 Discretionary annual salary review & bonus 🚗 Electric car salary sacrifice scheme 🎂 Events & gifts to celebrate Long Service. Birthdays, Quarterly company‑paid team meals and regular social events. Our Phoebus Values At Phoebus we are driven by our purpose and values, building our team with the right people is fundamental to our business & culture. Our DONE valuesare made up of the following and we strive to live our values daily when working with colleagues and clients. Dedicated, Open, No Nonsense, Excellence Equality, Diversity and Inclusion At Phoebus Software Ltd, we believe our success is driven by our people. We’re committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. ***THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) MINIMUM ONCE A WEEK*** #J-18808-Ljbffr