Customer Service Advisor

1 week ago


Milton Keynes, United Kingdom EAC Consulting Group Full time

OverviewEAC are representing a Market Leading Organisation who are on the lookout for a Customer Service Advisor to join their small, friendly team in Milton Keynes.Are you a proactive, dynamic individual who enjoys dealing with Customers in a B2B setting?On Offer for Customer Service AdvisorSalary £26,000 - £28,00025 Days Annual Leave1 day working from home (following successful probation)Full Training and ongoing supportClear scope for ProgressionResponsibilitiesBe the first point of contact for customer enquiries (phone, email, online).Process and manage customer orders from start to delivery.Handle customer complaints and service queries.Build and maintain strong customer relationships.Work with internal teams (Sales, Procurement, Supply Chain) to ensure smooth service.Support the sales team with administration and accurate data entry.Manage stock and swatches, including processing, delivery, and reportingTake ownership of queries and see them through to resolution.Provide cross-team support when required.QualificationsAt least a couple of years experience in a Customer Service orientated office roleA positive, can-do attitude and a proactive approachSomeone comfortable juggling different tasks and working with various teamsConfidence using Microsoft OfficeExcellent communication and organisational skillsFull UK Driving Licence #J-18808-Ljbffr



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