IT & Lab Systems Support Analyst
1 week ago
Role SummaryWe are seeking a meticulous and technically skilled IT & Lab Systems Support Analyst to join a dedicated team supporting the critical computerised systems within the quality control laboratories of a leading global pharmaceutical and biotechnology company. This is a unique opportunity to work at the intersection of IT and cutting‑edge laboratory science within a highly regulated GMP environment. You will be responsible for ensuring the stability, compliance, and performance of vital lab systems, playing a key role in maintaining the integrity of processes that are essential to patient safety and product quality.Key ResponsibilitiesProvide hands‑on 2nd level support for laboratory IT systems and instrumentation, escalating to 3rd level support with external vendors when required.Utilise ServiceNow to manage, track, and resolve incidents and service requests in a timely and efficient manner.Perform configuration and user access management for specialised laboratory applications and on the Windows OS level via Active Directory.Take ownership of key stages in the system lifecycle, including staging of new systems, performing periodic system reviews, and decommissioning of legacy systems.Maintain accurate records for all hardware and software assets within the laboratory IT landscape.Create, update, and maintain detailed documentation for all activities, ensuring full adherence to GMP and data integrity standards at all times.Essential Skills & ExperienceMinimum 2 years of professional experience in an IT support role.Proven experience working with ServiceNow for incident and request management.Strong, in‑depth knowledge of Windows 10/11 and administration via Active Directory.Practical experience with SCCM (System Center Configuration Manager) for endpoint management.Structured, precise, documented approach to work with a strong focus on quality and detail.Solid understanding of basic network technologies.Excellent command of the English language, both written and verbal (CEFR C1 level or equivalent).Seniority LevelEntry levelEmployment TypeFull‑timeJob FunctionInformation TechnologyIndustriesBusiness Consulting and Services #J-18808-Ljbffr
-
IT & Lab Systems Support Analyst
5 days ago
Liverpool, United Kingdom ACCOUNTRIVIA Full timeRole SummaryWe are seeking a meticulous and technically skilled IT & Lab Systems Support Analyst to join a dedicated team supporting the critical computerised systems within the quality control laboratories of a leading global pharmaceutical and biotechnology company.This is a unique opportunity to work at the intersection of IT and cutting‑edge laboratory...
-
IT & Lab Systems Support Analyst
2 weeks ago
Liverpool, United Kingdom ACCOUNTRIVIA Full timeJob Code: R102702Job Title: IT & Lab Systems Support AnalystLocation: Liverpool, UKSalary Range: £34,000 to £50,000 Role SummaryWe are seeking a meticulous and technically skilled IT & Lab Systems Support Analyst to join a dedicated team supporting the critical computerised systems within the quality control laboratories of a leading global pharmaceutical...
-
IT & Lab Systems Support Analyst
2 weeks ago
Liverpool, United Kingdom ACCOUNTRIVIA Full timeJob Code: R102702Job Title: IT & Lab Systems Support AnalystLocation: Liverpool, UKSalary Range: £34,000 to £50,000Role SummaryWe are seeking a meticulous and technically skilled IT & Lab Systems Support Analyst to join a dedicated team supporting the critical computerised systems within the quality control laboratories of a leading global pharmaceutical...
-
Liverpool, United Kingdom ACCOUNTRIVIA Full timeA leading global pharmaceutical company is looking for an IT & Lab Systems Support Analyst to join their Liverpool team. In this full-time entry-level position, you will provide essential support for lab IT systems within a regulated GMP environment. Your role will involve managing incidents using ServiceNow, maintaining lab systems, and ensuring compliance...
-
Lab IT Systems Specialist
4 days ago
Liverpool, United Kingdom ACCOUNTRIVIA Full timeA leading global pharmaceutical company in Liverpool is looking for a meticulous IT & Lab Systems Support Analyst. This role involves providing hands-on support for lab IT systems, ensuring compliance within a GMP environment. Candidates should have at least 2 years of experience in IT support, strong skills in ServiceNow, and in-depth knowledge of Windows...
-
IT & Lab Systems Support Analyst
1 week ago
Liverpool, United Kingdom Accountrivia Ltd Full timeRole SummaryWe are seeking a meticulous and technically skilled IT & Lab Systems SupportAnalyst to join a dedicated team supporting the critical computerised systemswithin the quality control laboratories of a leading global pharmaceutical andbiotechnology company.This is a unique opportunity to work at the intersection of IT and cutting-edgelaboratory...
-
Business Systems Support Analyst
5 days ago
Liverpool, Liverpool, United Kingdom Princes Group Full timeVacancy NameBusiness Systems Support AnalystEmployment TypePermanentCountryUnited KingdomLocationLiverpoolBusiness AreaFinanceWorkplace TypeHybridAbout PrincesThe Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products...
-
IT Systems Analyst
5 days ago
Liverpool, United Kingdom Eutopia Solutions ltd Full time**IT Systems Support Analyst - Liverpool with Hybrid Working** We are partnered with one of the largest Employers in the region, a leading Russell Group University, who are looking for an IT Systems Analyst with strong knowledge of SQL. A leader within their sector, they work in partnership with enterprise technologypartners and utilise cutting edge...
-
Systems Support Analyst
1 week ago
Liverpool, United Kingdom Acorn Group Full timeWould you like to take the next step in your career or try something new and join our successful Support department as a Systems Support Analyst? This role includes production support within the Systems Team supporting all lines of business. You will assist in the maintenance and distribution of insurance products from a technological perspective, utilising...
-
Systems Support Analyst
6 days ago
Liverpool, United Kingdom Acorn Group Full timeWould you like to take the next step in your career or try something new and join our successful Support department as a Systems Support Analyst? This role includes the production support within the Systems Team supporting all lines of business. You will assist in the maintenance and distribution of insurance products from a technological perspective,...
