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Responsibilities The postholder is responsible for the smooth and efficient running and management of processing referrals, data inputting, report writing, dealing with the needs of patients, and providing admin duties to all members of the Community Mental Health Team, namely telephone, channelling incoming calls, word processing, registering referrals, petty cash management and ordering of stationery. To provide a high standard of service to all colleagues resulting in safe and effective treatments for service users & their families/carers. Duties provided within defined time standards. Compliance with appropriate legislation and LPFT policies. Feedback from colleagues and other stakeholders. Compliance with CQC standards. Accurate and appropriate information recorded appropriately using the Trust's information systems. Productivity targets are met. Candidate Profile The candidate will ideally have a background in mental health services and a keen interest in delivering a sensitive response to service users and their families. We aim to secure an individual with exceptional administrative skills and personal qualities to assist in supporting our Community Mental Health Team, including patients, staff and colleagues with high quality communication. We are looking for an individual who is dynamic, passionate, and committed to achieving quality outcomes that will ensure above all else the needs of every service user are paramount in all we do. We will expect the post holder to be proficient at organising appointments for clinicians within the team, prioritising his/her own work, and as well as using clinical systems to accurately track the progress of the service users through the service, although training will be given to help the person to learn how to use these. We will make a commitment of ensuring you are provided with high quality supervision, mentoring and training to support your development, gaining the knowledge and skills to succeed. About the Trust Working for our organisation Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do. You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. Whether you're taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire has a range of rewarding health and social care careers in a county that's friendly, fascinating, affordable and brimming with everything you need to live a happy life. Visit beinlincolnshire.com to find out more. Application Details Please view the attached Job Description and Person Specification documents for complete details regarding this post. When completing your application, please demonstrate how you meet the role criteria. Due to the UKVI immigration changes we are no longer able to offer sponsorship for this role. Please provide details of the visa type and expiry date in your application. Failure to provide the required information will result in your application being rejected. Benefits Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants #J-18808-Ljbffr
