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Credit controller

2 weeks ago


Telford, United Kingdom Protolabs Full time

Be yourself at ProtolabsStudies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply You can help make our company even better. We do not discriminate based on race, colour, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.Why Protolabs?We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.What you’ll do:Setting up and implementation of workable credit control procedures and ensuring adherence to themResponsibility for all aspects of debt collection within laid down targets and co-ordination with European Sales offices with regard to collection of debts from customers within their territoryMonitoring of credit limits and credit terms agreed and initiation of suspension of terms where deemed necessaryDeal with customer queries to resolve payment issuesProvide cover for Sales Ledger during holiday and absenceTo keep abreast of change in legislation relating to credit control and also new techniques and developments in this fieldTo ensure that all filing is done in an accurate and timely mannerPerform any ad-hoc duties as required by the Head of FinanceInitiating and carrying out litigation proceedings where necessaryWhat it takes:Qualified by experience in credit control management or working towards credit control qualificationsExperience of European debt recovery procedures preferredKnowledge of legislation with regard to debt collection and credit controlExperience of Microsoft packagesExcellent verbal and written and communication skillsHighly organized and motivated by resultsAccuracy and timeliness of production of informationPC LiterateHighly numerateWhat’s in it for you:Growth-oriented company with a focus on your development journey through regular feedback and discussions.Open and welcoming corporate culture globally.Extensive e-learning platform with 300+ training courses and on-site sessions, including internal leadership trainingOnsite car parking, bicycle storage, and convenient public transport links.Newly built canteen with free hot drinks.Employee Discount scheme with savings across thousands of UK retailers.Employee wellbeing culture with mental health support, wellbeing portal, and psychologist assistance.Monetary‑based Reward Schemes for recognition, referrals, anniversaries, and life events.37.5 hours per week, permanent contract with regular breaks - rotating early and late shift pattern25 days holiday entitlement plus Bank Holidays, increasing with length of service.Life insurance policy for eligible employees – 4 x base salaryWhat to expect in the hiring processAlignment callKick‑off with an initial screening with one Talent Acquisition Partners, not really an interview, but the chance to learn more about how we do things, our process and a chance for you to ask all the things you want to know.InterviewA deeper dive into the role, what we’re looking for the hiring manager and you to get to know one another.Further interviewsWe always try to streamline our recruitment process as much as possible but may sometimes need to carry out further interviews. This may be to meet other members of the team or more senior employees. It may also be an opportunity to see the site or working area. #J-18808-Ljbffr