Influencer Account Manager

COULD YOU BE OUR NEXT INFLUENCER ACCOUNT MANAGER? Job Title: Influencer Account Manager Job Location: United Kingdom Pay Scale: 27,500.00 to 35,000.00 / Annum About us NORTH is part of Silverbean, a rapidly growing digital agency group based in Newcastle upon Tyne with ambitious growth plans for the future. We currently work with global clients including HelloFresh, DASH Water, Transport for Wales, plus many more. At NORTH we want you to be the best you. A curious, passionate and ambitious you, who’s excited by the impacts you make. Work with world-leading brands and grow at a pace that’s right for you, in a culture where your personality is free to shine. Here, you manage your own time, because we know that life comes before work – not the other way around. We want you to flourish, not just in your career, but outside of work too. It’s the little things, and the not‑so‑little things, that cultivate a happy team who love what they do. There is a story here for you at NORTH. And it’s up to you how it’s told. Here, we value fairness, progression and having a good time, we enjoy a range of great benefits, with the basics covered and more. We offer unlimited annual leave, enhanced pension, flexible/hybrid working, healthcare cash plan or private medical insurance, bring your dog to work, enhanced maternity and paternity leave, a personal budget to learn a new skill, additional support with your health and wellbeing, time off to make a mark and volunteer for a charity of your choice and of course legendary social nights. The Role We’re looking for an experienced Influencer Account Manager to work with our iconic brands. You’ll have experience in; Create and execute the influencer marketing strategy for our portfolio of clients, to include overall objectives, tactics, calendar of activities and budget creation/management. Research and recruit new talent for our client portfolio, covering all social platforms. Have an advanced understanding of Influencer Marketing throughout the marketing funnel, being able to competently create bespoke strategic approaches for awareness, consideration and conversion objectives Manage influencer partnerships, distinguishing between affiliate‑driven collaborations and PR‑focused engagements. Develop strong relationships with both our clients and our key content creators. Be able to manage relationships across a number of territories, supporting our global clients. Report the success of your campaigns to clients against an agreed set of KPI’s. Pro‑actively monitors client campaigns or project performance against agreed targets and highlight concerns to Senior Manager. Be aware of emerging trends that will affect the future of Affiliate and Partner Marketing and recommend strategies to address these. Communicates effectively with the clients through calls or meetings, answers client general queries, resolves some risk and proactively keeps the client informed. Ability to be confident, challenge clients and upsell if they are requiring a service above what we have agreed to deliver for them. Understands our Service Level Agreement and Statements of Work. What we are looking for; Organised: You’ll be confident in managing a busy workload, overseeing complex and multi‑service projects, working to deadlines and prioritising tasks to keep on top of multiple campaigns, clients and other tasks. Innovative and enthusiastic: You will be willing and able to go above and beyond for your clients, challenge yourself and take risks. An excellent communicator: You will have the ability to adapt your communication skills depending on the audience. The Application Process After receiving your CV, the process consists of an initial 30 minute telephone interview where we get to know each other better. We’ll also ask you to complete one of our personality profiling tools to find out more about your work preferences. If successful you’ll be given a role‑specific presentation to prepare for your second interview where you’ll be asked more technical questions relating to the role. Equal Opportunity Statement We’re an equal opportunity employer and we value diversity and inclusion, so that our workforce is representative of all the customers and clients we serve. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. Disability Confident Scheme We are a Disability Confident Employer. This means we actively encourage applicants with disabilities to apply for our roles, and we work internally to retain disabled employees. If you would like to be considered for this role under the scheme, please let us know at peopleteam@silverbean.com. Under the Equality Act 2010, a disability is defined as a physical or mental condition which has a long‑term and substantial effect on your daily life. Reasonable Adjustments We want to support you if you need an adjustment in the recruitment process, even if you do not feel you qualify for the Disability Confident Scheme. We consider visible and non‑visible disabilities, neurodiversity or learning differences, chronic medical conditions or mental ill health. Examples include dyslexia, epilepsy, Autism, chronic fatigue, diabetes, or schizophrenia. Some of the adjustments we can offer are: a time of day that works for you Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet all criteria. We’re committed to building a diverse and inclusive workplace where everyone can be their best. We encourage anyone who feels they meet at least 80% of the criteria listed in the advert. #J-18808-Ljbffr