Operations Manager

21 hours ago

City Of London, United Kingdom Heritage Holdings Full time

About The OpportunityWe’re building something exceptional at Heritage, and we need someone extraordinary to help us get there. This isn’t your typical operations role; it’s a unique opportunity to work directly with our COO on the most critical projects shaping our future.What You’ll Actually DoRight now, we’re in the middle of establishing new country operations, and you’ll be at the center of it all. This means orchestrating complex, multi‑faceted launches that touch every aspect of the business and you’ll own the execution from start to finish. For new country setups, you’ll be working on everything from:Establishing business infrastructure and legal entitiesImplementing contracts and navigating local regulatory requirementsBuilding out hiring strategies and bringing on the right local talentDeploying and configuring software systems for local operationsSetting up banking relationships and payment railsBeyond expansion projects, you’ll support our regulatory setup, manage critical relationships with custodian banks, and provide flexible support across our Addepar initiatives. These are all high‑impact projects that directly drive our business forward.Who Thrives HereWe’re looking for someone smart and exceptionally hard‑working, the kind of person who’s maybe felt a bit too constrained in their current environment. Perhaps you’re at a Big 4 firm like KPMG or EY, and while you’ve learned a ton, you’re ready to do more than advise and want to build and execute. Or maybe you come from the fintech or payments world, where you’ve worked in operations, strategy, or business operations and know how to navigate complexity.The Ideal Candidate Has4 to 6 years of relevant professional experience in operations, consulting, or fintechStrong judgment and the executive presence to hold your own with sophisticated stakeholders like custodian banksThe ability to manage multiple complex workstreams simultaneously without losing sight of the detailsA bias toward execution over presentation; we care less about PowerPoint skills and more about getting things doneWhy This Role MattersYou’ll gain breadth of experience that’s rare at this career stage, touching everything from international expansion to custodian relationships to wealth management operationsYou’ll work directly with senior leadership on strategic initiatives, not just executing someone else’s plan but helping shape the approachYou’ll develop a unique skill set that combines operational excellence, strategic thinking, and hands‑on executionYou’ll see the direct impact of your work as new markets launch and operations scaleNext StepsYour relevant operational experience and how you approach complex projectsWhat motivates you and why you’re looking for your next challengeYour understanding of the role and how you see yourself contributingAt Heritage, we are proud to have a diverse team representing over 15 nationalities, with all communication conducted in English. We are deeply committed to providing equal opportunities and work actively to remove potential biases in our hiring process by involving a Hiring Committee in all decision‑making.By applying to this job offer, you confirm that you have read and understood Heritage’s privacy policy: http://bit.ly/privacypolicy121. #J-18808-Ljbffr

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