Work Planning Administrator

2 days ago


Belfast, United Kingdom VanRath Full time

VANRATH are assisting a thriving Services based company with the recruitment of a Work Planning Administrator to join their fun and friendly Belfast team.This company has a fantastic reputation for a great work life and the company offers many progression opportunities. Fantastic place to work.Monday - Friday. Permanent positionRole is based beside Hannahstown / AndersontownSalary£31,000 + Fantastic benefits in a Modern Workplace & Progression Opportunities.Responsibilities:Manage and prioritise service and maintenance tasks for our existing customersSchedule and coordinate service visits for our TechniciansCommunicate with customers to arrange access where neededSupport Technicians with administrative tasks (e.g., issuing RAMS, insurance documents)Coordinate with Subcontract Clients and ensure clear communication of service arrangementsLog and assign call-out requests promptly, ensuring SLA/KPI complianceProvide customer support via phone and emailKeep our operational system up to date to support Technician efficiencyEnsure accuracy and attention to detail when recording informationCarry out additional tasks as required by management or business needsThe Ideal Person:Previous use and operation of planning and scheduling software2 years transferrable experience, ideally from a planning, service desk backgroundMinimum 5 GCSE's (A-C), including English and MathsWe are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr



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