Complaints Officer
2 weeks ago
Complaints Officer needed Salary: £17.85 per hour Location: Market Street, RG14 Hours: Monday - Friday 8.30am - 5pm - 37 hours a week Till March 2026 Job Purpose To work as a members of the complaints and access to records team ; providing comprehensive admin support to the complaints and Access to Records Managers Main Duties and Responsibilities To act as the first point of contact for customers making an Access to Records (SAR) requestTo provide support in keeping up to date records of Subject Access to Records To initiate the SARs process by requesting ID and any other necessary information To keep customers informed about the progress of their request. To have a basic understanding of the monitoring process in respect of SARs To retrieve requested information from electronic systems and WBC paper archives. To arrange the file into a suitable format in preparation for redaction To make use of redaction software to carry out initial redaction To produce a redacted file for Quality Assurance by a senior member of staff To complete all work within statutory timescales Skills A friendly and approachable manner with customers Experience of using Windows and Microsoft Products GCSE minimum grade C in English Maths and ICT or equivalent Previous experience of administrative duties To be able to retrieve data accurately as required from a variety of manual and IT Systems Understanding of GDPR Apply today Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people #J-18808-Ljbffr
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Complaints Officer
2 weeks ago
Newbury, United Kingdom Blue Arrow Full timeComplaints Officer needed! Salary: £17.85 per hour Location: Market Street, RG14 Hours: Monday - Friday 8.30am - 5pm - 37 hours a week Till March 2026 Job Purpose To work as a members of the complaints and access to records team ; providing comprehensive admin support to the complaints and Access to Records Managers Main Duties and...
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Records & Complaints Assistant (SARs)
2 weeks ago
Newbury, United Kingdom Blue Arrow Full timeA leading recruitment agency is seeking a Complaints Officer to join their team in Newbury. In this role, you will provide comprehensive administrative support for accessing records and handling customer complaints. The ideal candidate will have strong communication skills, administrative experience, and an understanding of GDPR. This position offers a pay...
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Complaint Specialist
5 days ago
Newbury, United Kingdom Novuna Full timeAre you passionate about delivering exceptional customer experiences and resolving complaints fairly? Do you have a natural curiosity for uncovering what went wrong and the confidence to make sound decisions? Are you an empathetic communicator who thrives on speaking with people and finding solutions? If your answer is 'yes' to all of these, keep...
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Customer Liaison Officer
1 week ago
Newbury, United Kingdom OCU Full timeOCU Nettworx (part of the wider OCU Group) are currently looking for a Customer Liaison Officer to join our team in Newbury. The Customer Liaison Officer will serve as the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. This role requires strong communication...
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Senior Environmental Health Officer
2 weeks ago
Newbury, United Kingdom Service Care Solutions - Construction Full timeOur client, a local authority based in Newbury are looking for a Senior Environmental Health Officer to join their team. This is on a temporary ongoing contract basis. The purpose of the role is to: - Provide professional expertise across a wide range of environmental health and where required wider PPP related matters and use them to maintain and,...
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Lead Residential Care Officer
2 weeks ago
Newbury, United Kingdom West Berkshire Council Full time**Salary** H (£33,366 to £38,626) **Contractual hours** 37 **Basis** Full Time **Package** Fixed term Interim support until 13/01/2027 (short term organisational change) **Job category/type** Adult Social Care **Date posted** 02/01/2025 **Job reference** REQ00000348 Are you passionate about delivering high-quality residential care and making...
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Senior Customer Service Support
2 weeks ago
Newbury, United Kingdom Novuna Full timeAre you passionate about delivering outstanding customer experiences? Do you have great communication and listening skills? Are you confident in interpreting the needs of our customers? If your answer is 'yes' to all of these, keep reading. Want to know a little about us? At Novuna Vehicle Solutions, we're passionate about building a better tomorrow....
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Support Officer
7 days ago
Newbury, United Kingdom A2Dominion Group Full timeOverview Job title: Support Officer Location: Bramlings House, Newbury Salary: £25, - £26, per annum Working hours: 35 hours per week across Mon-Fri Contract: Permanent DBS Level: Enhanced Full UK driving licence and own car essential About A2Dominion We are a UK housing association committed to a new vision – providing homespeople love to live in. With...
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Support Officer
2 weeks ago
Newbury, West Berkshire, United Kingdom A2 Dominion Group Full time £25,526 - £26,869Job title: Support Officer Location: Bramlings House, NewburySalary: £25, £26,869.00 per annum Working hours: 35 hours per week across Mon-Fri Contract: Permanent DBS Level: Enhanced Full UK driving licence and own car essential About A2Dominion We are a UK housing association committed to a new vision – providing homespeople love to live in....
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Support Officer
2 weeks ago
Newbury, West Berkshire, United Kingdom A2Dominion Group Full time £13,000 - £26,869 per yearJob title: Support OfficerLocation: Bramlings House, NewburySalary: £25, £26,869.00 per annumWorking hours: 35 hours per week across Mon-FriContract: PermanentDBS Level: EnhancedFull UK driving licence and own car essential About A2DominionWe are a UK housing association committed to a new vision – providing homes people love to live in. With over...