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Receptionist Wanted – Join Our Friendly Dental Team 📍 Bupa Dental Care Stockport High Lane 🕒 Fixed Term | 6 Months | 24 Hours/Week What You’ll Be Doing Welcoming patients with a smile 😄 and providing a warm, welcoming environment Booking appointments, handling enquiries, cancellations and rescheduling via phone and online channels ☎️ Managing the practice diary, keeping appointments efficient and ensuring smooth hand‑overs to clinicians Supporting patients with confidence – explaining treatment options, payment options, and clarifying private vs NHS services Maintaining accurate, up‑to‑date patient records and confidential information Handling concerns and complaints professionally, always aiming for a positive outcome Assisting the Practice Manager with administrative tasks and keeping the reception area tidy and professional What We’re Looking For Previous experience in a customer‑focused role Strong communication skills – face‑to‑face and over the phone Confidence using IT systems for bookings and records A proactive, flexible approach, ready to support the team wherever needed Professionalism, empathy and a genuine passion for delivering excellent service Confidence in promoting and upselling Bupa Dental Care products and services, including plan options, finance and insurance claims Benefits Of Working With Us Competitive pay – opportunities to grow through training and development Healthcare & wellbeing support – remote GP, physiotherapy, mental health services through MyHealthcare, yearly allowance (~£350) for Bupa products, Employee Assistance Programme, Family Mental HealthLine, Bupa’s Personal Energy wellbeing programme, and discounted dental insurance for you and your family Financial & lifestyle benefits – retail discounts, low‑cost gym and digital fitness access, Wagestream for early pay access Career pathways and progression – ongoing training and support Health perks – Cycle to Work Scheme, free annual flu vaccine, discounted eye tests, Bupa’s Menopause Plan Location & Transport Practice located on the A6 Buxton Road, High Lane – easily accessed by car or public transport Bus routes – regular services from Stockport and surrounding areas Train – close to Disley and Hazel Grove stations Free on‑site staff parking available Our Commitment to Diversity and Equality Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria. We are committed to ensuring all candidates are treated fairly during the recruitment process and offer reasonable adjustments for those who may benefit from accommodations. Bupa Dental Care is an equal‑opportunity employer. We encourage applications from diverse backgrounds and experiences and champion people representing the communities and customers we serve. #J-18808-Ljbffr
