Senior Programme Co-ordinator

Reporting To: Head of Programmes & Delivery Salary: 35-37k Per annum, depending on experience Location: Tooting (onsite-SW17 9SH, London) with 1-day WFH Contract: Full-time 12month FTC Closing Date: 12 th December 2025 About Us At Business Launchpad (BLP), we empower young people aged 18–30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We do this through tailored enterprise programmes, one-to-one coaching, and real-world employability experiences that build both business and life skills. What makes our work truly unique is the environment that supports it. Our social enterprise, Tooting Works, powers this vision and offers inclusive workspaces, vital infrastructure, and a thriving community hub. Profits from its affordable office and co‑working spaces are reinvested directly into our charitable work meaning every space rented helps fund opportunities for the young people we support. Together, Business Launchpad and Tooting Works form a dynamic ecosystem where enterprise, innovation, and social purpose thrive. The Role We’re looking for a proactive and detail‑oriented Senior Programme Co‑ordinator to help young entrepreneurs transform their ideas into thriving businesses. This is an exciting opportunity for a dynamic person who loves bringing people and projects together, from coaches and facilitators to employers, partners, and young entrepreneurs themselves. As the Senior Programme Co‑ordinator, you’ll play a key role in ensuring our programmes run smoothly and effectively. You will coordinate all aspects of programme delivery, managing timelines, logistics, and operations to ensure sessions, workshops, and events are delivered to a high standard. You’ll liaise regularly with coaches, facilitators, employers, and partners to maintain strong communication and collaboration across all stakeholders. The role also involves managing the logistics of employability opportunities, planning and delivering events, and working closely with our marketing team to align communications and promote programme activities. You will contribute to monthly reporting to track progress and impact, respond to email and phone enquiries, and follow up with participants to support engagement and development. Plan, organise, and manage the delivery of workshops, masterclasses, and programme activities, ensuring schedules are adhered to, resources are prepared, and all sessions run smoothly. Maintain clear records, schedules, and documentation to support efficient internal processes. Act as the main point of contact for coaches, facilitators, employers, and participants, maintaining strong relationships, providing updates, and coordinating availability and commitments. Organise the logistics for work placements, internships, and other employability initiatives. Work closely with the Partnerships Manager and coaches to match employer opportunities to participants’ skills and goals and follow up to ensure successful outcomes. Support coaches and guest facilitators during delivery sessions, including briefing, debriefing, materials preparation, and technical support. Event Planning and Delivery Take responsibility for the full lifecycle of events, including planning, venue booking, scheduling, materials preparation, on‑the‑day management, and post‑event evaluation. Ensure all events are engaging, professional, and impactful. Communications and Alignment Work closely with the marketing team to ensure programme messaging is consistent across emails, website, social media, and promotional materials. Support participant recruitment and the promotion of events and opportunities. Manage participant communications, including responding to enquiries via email and phone, providing guidance, and following up on attendance, engagement, and milestones. Reporting and Evaluation Collect and maintain accurate records of programme activities, participant engagement, and outcomes, inputting data into the CRM (Salesforce). Prepare monthly reports to track progress and inform programme improvements. Safeguarding Responsibilities Ensure all young people engaging with Business Launchpad are supported in a safe and inclusive environment. Follow safeguarding policies and procedures, identifying and reporting any concerns to the designated safeguarding lead. Recognise signs of vulnerability and take appropriate action to safeguard young people. Maintain up‑to‑date knowledge of safeguarding legislation and best practices, attending regular training as required. Promote a culture of trust, respect, and confidentiality while maintaining professional boundaries. Personal Attributes Excellent communication skills, with the ability to engage confidently and professionally with individuals from diverse backgrounds Genuine commitment to supporting young people to achieve positive outcomes and long‑term success Confident working independently and taking ownership of tasks and responsibilities Proactive and solutions‑focused, able to prioritise workload and solve problems effectively Highly organised, with a structured approach to planning, scheduling, and delivering activities Strong attention to detail, able to manage complex schedules and maintain accurate records Collaborative and supportive team player with an entrepreneurial mindset and willingness to contribute new ideas Person Specification 2–3 years of relevant coordination experience in a support, programme delivery, or events‑based role Educated to degree level or equivalent experience in programme delivery, youth work, education, business support, or community development Proven experience coordinating programmes, projects, or events, ideally within youth, community, education, employability, enterprise, or charity environments Experience working directly with young people or community participants, providing guidance, coordination, or engagement support Experience managing multiple stakeholders such as facilitators, coaches, employers, or delivery partners Experience organising workshops, group sessions, or events, including logistics and scheduling Experience maintaining records, updating systems, and preparing progress or monitoring reports Experience using CRM systems such as Salesforce or similar databases is desirable Strong written and verbal communication skills Safeguarding training is desirable (can be provided on appointment) Familiarity with Microsoft Office and digital collaboration tools Candidate may be required to attend early evening events or travel to nearby locations to co‑ordinate workshops/events. Personal Qualities (Aligned to BLP Values) Growth Mindset – reflective, adaptable, and committed to continuous improvement. Community Focused – values the needs and strengths of young people and local communities. Collaborative and Enterprising – proactive and thrives on taking initiative. One Mission, One Team – highly conscientious and reliable, committed to shared success. The duties and responsibilities described are not exhaustive and may change as necessitated by business demands. About Rewards 25 days of annual leave plus bank holidays (pro rata for part‑time roles). Personal annual training budget following probation. Employee assistance programme, including counselling. Regular team socials throughout the year. Generous sick pay allowance following probation. Well‑being day (one day per year). Volunteer day (one day per year). Pre-employment Checks Satisfactory Disclosure and Barring Service (DBS) check Receipt of two satisfactory references Proof of eligibility to work in the UK. Please email your CV with a cover letter stating why you are interested in this role. Please note that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances. #J-18808-Ljbffr