Finance and Operations Administrator

Finance and Operations Administrator Department: Finance and Operations Employment Type: Permanent Location: South West Reporting To: Head of Finance and Operations Compensation: £30,000 - £35,000 / year Description Job Type: Full-time Salary: £30,000 - £35,000 per annum FTE depending on experience Location: North Devon Region – This is a hybrid role where you'll mainly work from home, with travel for meetings. What you’ll be doing As our Finance and Operations Administrator, you’ll play a key role in keeping the heart of Fitzgerald running smoothly. You’ll support the Finance and Operations team with the day‑to‑day processes that keep everything organised, accurate and on track. From credit control and payroll support to systems, HR and client administration, you’ll be right at the centre of the work that helps the business operate effectively. You’ll prepare documents, maintain records, support financial and compliance reporting, and help keep our systems up to date. You’ll also play an important part in keeping communication flowing, from responding to internal queries to supporting clients with onboarding, timesheets and essential information. This means you’ll: Support credit control activities and bookkeeping tasks, helping us keep cashflow healthy and records accurate. Prepare invoices, expenses and financial statements for review, making sure everything reconciles properly. Assist with financial reporting and compliance, producing clear and timely information. Help with routine finance queries and data updates. Assist with payroll preparation for Fitzgerald and our clients, updating payroll records cleanly and accurately. Liaise with clients, accountants and system providers to support smooth payroll processes. Keep employee and client records up to date across our systems, including setting up new starters and new clients. Support colleagues with systems queries and help maintain data accuracy across internal platforms. Provide HR administration support, preparing documents, posting job roles, scheduling interviews and helping with onboarding. Produce timesheet information for billing and prepare terms of service and schedules of work for review. Support operational processes, team inboxes and general business administration to help keep everything running smoothly. Pitch in with wider projects, logistics and day‑to‑day tasks so colleagues have what they need to deliver great work. No two days will look exactly the same, but every day you’ll make sure the details are right and the work keeps moving. About you You’ll bring experience in finance, payroll or operations administration, and you’ll be confident working with numbers, data and detailed information. You’ll have supported bookkeeping, invoicing or credit control processes before, and you’ll understand how important accuracy and organisation are in a busy operational role. You’ll also have some experience supporting payroll, whether that’s preparing information, updating records or coordinating with clients and system providers. You’ll be someone who naturally keeps things tidy and running smoothly. You’ll enjoy organising, prioritising and planning ahead, and you’ll be comfortable juggling different tasks without losing sight of the detail. Strong communication skills are important too. You’ll be clear, friendly and confident; whether you’re responding to queries or creating documents others rely on. Relationships matter to you. You’ll work fairly and openly with others, building trust through being reliable and approachable. You’ll be curious, keen to learn, and willing to pitch in where needed so the team can deliver great work. You’ll also be comfortable using technology, from Outlook and Excel to online systems and platforms, and you’ll hold a UK driving licence so you can travel when required. Above all, you’ll take pride in doing things properly. You’ll care about quality and accuracy and you’ll play your part in helping the business operate smoothly every single day. The Perks: We’re probably biased, but we think this role is exciting, interesting, fun, challenging, full of growth opportunities… we could go on. All that aside, we also offer: Competitive salary, £30,000 - £35,000 FTE depending on experience. 25 days holiday when you start employment with us, 27 days holiday after 1 year service, 29 days holiday after 2 years’ service + bank holidays. Career qualifications supported and paid for where relevant with progression and development opportunities. Monthly homeworking allowance and all equipment provided. Many flexible working patterns to make sure you have a good balance between your work and home life. A wide range of support in your role internally and externally and a hugely supportive and friendly team. 4% employer pension contributions, with a minimum of 4% employee contributions. Shopping discounts platform, flu vaccinations and technology and cycle to work salary sacrifice schemes. Paid for social events and virtual get-togethers. Employee assistance programme. Life assurance at 4 times basic salary. Unlimited remote GP appointments available 24/7. A range of other health and wellbeing benefits. Our promise to our people At Fitzgerald, we think one‑size‑fits‑all doesn’t make anyone look good. Instead, we promise to make space for you to bring your whole self to work, not just your job title. Job titles change, after all. Working here, in time yours might too. We’re betting the future of our business on each of us, so we don’t just talk about development – we invest in it. Specifically, we invest in you. So if you want to learn something new or deepen your expertise, you do the work and we’ll support you all the way. Because when you get better at what you do, so do we. And when life throws curveballs – which it always will – we’ll make sure you’ve got the flexibility and support you need. We understand that time to rest and recharge is important and we’ll make sure you get it, along with a work/life balance that always treats you like an adult (and trusts you accordingly). Because we want everyone here to play a big part in what comes next for Fitzgerald, to build our future, be involved in decisions, and be valued for your input. We’re Fitzgerald. We do work that works for you. #Workthatworksforyou How to Apply There are a few stages in our application process which help you get to know us as much as it helps us get to know you. This includes an online assessment, a virtual interview, psychometric testing and a concluding in‑person meeting. If this sounds good, and you think Fitzgerald could be the place for you, APPLY NOW. We can’t wait to hear from you We believe our team should reflect all parts of society at every level of the organisation. That’s why one of our top priorities is crafting a clear strategy and action plan to achieve our diversity and inclusion goals. We’re all about finding the best person for the job – no exceptions. Every candidate and employee gets a fair shot, no matter their age, disability, gender identity or expression, race, ethnicity, religion, sex, sexual orientation, or any other characteristic that makes them who they are. From shortlisting to interviews to final selection, we’re committed to applying equal opportunities every step of the way. Above all, we’re creating a workplace where everyone feels included, respected, and able to bring their whole self to work. Because dignity and respect aren’t just nice‑to‑haves – they’re non‑negotiable. #J-18808-Ljbffr