Customer Product Advisor

3 days ago

Otley, United Kingdom Michael Page (UK) Full time

Immediate start with a fantastic organisation. Fantastic benefits package and career path opportunities. About Our Client This company is known for its commitment to providing high-quality products and exceptional service. The company values professionalism and strives to maintain a customer-focused approach in all its operations. Job Description Assist customers with product selection and provide detailed information about available options. Respond promptly and effectively to customer enquiries, both in person and through other communication channels. Maintain up-to-date knowledge of the company's product range to offer accurate advice. Resolve product issues efficiently, ensuring a positive experience. Support the team in achieving service targets. Keep customer records updated in the system to track interactions and preferences. Collaborate with other departments to ensure smooth operations in the Leeds location. Adhere to company policies and uphold high standards of customer service at all times. The Successful Applicant A successful Customer Product Advisor should have: Previous experience in a customer product specialist or engineering role. Strong communication and interpersonal skills. The ability to learn and retain detailed product information. A solution-focused approach to resolving customer issues. Proficiency in using customer management systems or similar software. A professional and approachable demeanour. What's on Offer A competitive salary ranging from £28,000 to £30,000 per annum. A permanent role with opportunities for growth within the company. Generous holiday allowance and a supportive work environment. Access to company benefits and discounts. If you have a keen interest in mechanics or engineering and like fixing things, then this could be the role for you #J-18808-Ljbffr

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