Healthcare Account Manager

Be among the first 25 applicants. Chichester Hospital | Sales and Business Development | Full TimeUp to £35,000 per annum, depending on skills and experience37.5 hours per week At Nuffield Health the UK’s largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth and your drive to make a difference will help us transform experiences, support a connected health future and grow the career you want. We give you the support to do it all. Join our journey. It starts with you. Healthcare Account Manager – Your Role Execute the Group Trading Strategy at the local level through Key Account Management. Deliver key initiatives and support local insight to inform Group Strategy. Run National Campaigns locally to maximise return on investment. Key Account Management Manage relationships with referrers, increase revenue by value‑adding visits, and ensure that Nuffield Health’s Connected Health proposition and clinical capabilities are understood. Build productive multi‑level relationships with Referrers, Clinicians, Practice Managers and other key influencers. Achieve the annual revenue plan for your allocated areas. Conduct research and analysis to inform proposals. Identify opportunities in Acute Trusts, low‑volume referrers, etc., and act to maximise revenue. Apply consultative selling skills within the Nuffield Sales Framework. Implement robust methods and tools for consumer segmentation. Set GP sales targets using external and internal datasets. Relationship Management / Engagement with Consultants and Third Parties Support the consultant account management programme to grow hospital business and help consultants expand their practices. Maintain relationships and profile with the local corporate community using the New Business Development and Corporate teams. Develop local PR strategies in line with national PR and Communications Manager to maximise impact. PR and Marketing Support local marketing plans for new facilities or service lines – engaging schools, business parks, employers, medico‑legal firms, etc. Lead communication programmes with primary care, especially the GP community, to promote insured, self‑pay and NHS business. Sales Develop and manage a primary care engagement plan targeting NHS teams, CCGs, GPs, practice managers and allied health staff. Maintain the contact database through CRM. Assist Director and NHS Relations/NSM/Corporate Affairs teams with relationships to CCG commissioners and trust planners. Customer Journey Support a seamless local referral process from primary care to hospitals. Consolidate feedback with the line manager to inform process re‑engineering and business change plans. Day‑to‑Day Operations Manage GP CRM, ensuring input compliance with SOPs. Deliver Salesforce standards and maintain reporting compliance. Maintain 100% staff competence compliance and mandatory training timelines for direct reports. One Nuffield Articulate Nuffield Health values, purpose and Connected Health vision. Sell integrated service propositions to the local market in alignment with the hospital’s sales plan. Benefits We want you to love coming to work, feeling healthy, happy and valued. Choose from a range of fitness, lifestyle, health and wellness rewards: free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early in case of an exceptionally high volume of applications. Apply early to ensure you are considered for the post. It starts with you. #J-18808-Ljbffr