Insurer Accounts SME

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Are you ready to take on an ambitious role that combines your finance expertise with your passion for operational excellence? The Insurer Accounts Department at Gallagher is dedicated to ensuring accurate and timely reconciliation, settlement, and management of insurer accounts. As an SME, you will play a pivotal role in ensuring seamless collaboration between Gallagher, its insurers, our offshore Center of Excellence, and internal operational teams. As an Insurer Accounts Subject Matter Expert (SME) you will be a key player in driving relationships, compliance, and process improvements How you'll make an impact Assist with insurer concerns and root cause issues: Identify and resolve weaknesses in processes to avoid repeated issues. Building relationships: Foster strong connections with insurers, operational teams, and the business. Review Insurer Terms of Business Agreements: Guarantee compliance with business contracts. Insurer reviews and calls: Understand mutual needs, enhance relationships, and identify areas of improvement. Reporting requirements: Provide support as needed. Recognised SME: Serve as the go-to expert within the business. Data analysis: Identify potential risks and key areas for improvement. Collaborative problem-solving: Work with other business areas to resolve issues and improve processes. Process improvements and project work: Contribute to continuous improvement initiatives. Coaching & knowledge sharing: Support team development and knowledge transfer. Collaboration: Oversee and ensure efficient delivery of offshore processes. Adherence: Guarantee compliance with AJG policies, procedures, and external regulations. About You A strong grounding in finance and reconciliations, ideally within a large and complex business. Strong Excel, with experience in managing and reconciling large data set. Building Relationships: Demonstrated skill in establishing and nurturing strong connections with insurers and internal collaborators. Problem-Solving and Root Cause Analysis: Expertise in identifying root causes and implementing preventive solutions. Data Analysis and Risk Management: Proficiency in analysing data to identify risks and trends. Process Improvement: Experience in reviewing and enhancing processes. Technical Knowledge (internal applicants only): Strong understanding of Insurer Terms of Business Agreements and regulatory requirements. Communication and Interpersonal Skills: Excellent verbal and written communication skills. Attention to Detail: High level of accuracy in reviewing agreements and data. Project Management: Ability to manage multiple tasks and projects, meeting deadlines. Collaboration and Teamwork: Demonstrated skill in working together effectively among different departments. Adaptability and Flexibility: Comfortable in a dynamic environment with changing priorities. Regulatory and Compliance Awareness Proficiency in Reporting Tools: Familiarity with reporting tools and systems. If you have what it takes to be an expert in insurer accounts and ready to drive operational excellence, we want to hear from you Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top‑up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back‑up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long‑term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr