Complaints Resolution Specialist

**Description**: At AXA, we rely on the talent, courage and resilience of everyone to succeed. That’s why we are open, supportive, challenging and empowering. We encourage our people to learn and grow their career in the direction that’s right for them. We are currently recruiting for Complaints Customer Resolution Handlers to come and join us here at...

A housing association in the UK is seeking an experienced Complaints Officer to manage tenant complaints in Birmingham. This full-time, permanent role emphasizes empathy, understanding tenant concerns, and effective case management. Ideal candidates will thrive in a regulated environment and demonstrate the ability to resolve complex complaints while working...

**At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better....

Business Function / Department: Customer Resolution Team Legal Entity: Job Title: Customer Resolution Advisor Reporting to (Job Title): Customer Resolution Team Leader SMCR classification: **Location**: Birmingham Job level: Role Summary Support operational departments to identify and resolve complaints quickly and effectively in line with Financial...

We're currently recruiting for a Complaints Handler to join a leading housing organisation on a 3-month contract, with the potential for extension. This role is designed to lead, investigate, and resolve complaints in a fast-paced environment, working closely with customers, business leads, and external contractors to seek early resolution. The Complaints...

The Complaints officer is a key part of the West Midlands Primary Care Complaints Team, which sits within the Office of the West Midlands and will have responsibility for supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

The Senior Complaints officer is a key part of the West Midlands Primary Care Complaints Team, and sits within the Office of the West Midlands and will have responsibility for supporting the Complaints manager to ensure effective operational delivery of the Complaints Service and supporting the ICBs proactive approach to listening and responding to patient...

Complaints Manager Location: Birmingham, B15 1LZ Salary: circa £70,000 per annum Hours: 35 per week Contract Term: PermanentWe treat complaints as critical intelligence not admin. They reveal where we fall short, where we must improve, and where swift action is needed to protect tenant trust.We're looking for a high-calibre Complaints Manager who thrives in...

A large housing organization in Birmingham seeks a Complaints Officer to manage and resolve tenant complaints effectively. The ideal candidate will have proven experience in complaint handling, managing intricate cases and engaging with stakeholders. You will ensure high-quality communication and reporting to enhance tenant satisfaction. This full-time role...

**Details**: **Reference number**: - 424180 **Salary**: - £36,320 - £44,614 - National Minimum £36,320 Maximum £39,234 - London Minimum £41,289 Maximum £44,614 - A Civil Service Pension with an employer contribution of 28.97% GBP **Job grade**: - Higher Executive Officer **Contract type**: - Permanent **Business area**: - HMRC - CCG -...