Housing Benefit Overpayment Recovery Officer
2 weeks ago
Housing Benefit Overpayment Recovery Officer Join to apply for the Housing Benefit Overpayment Recovery Officer role at London Borough of Newham Salary £35,520 - £39,276 per annum We are seeking a proactive and resilient individual to join our Overpayment Team, dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a key role in ensuring debts owed to the council are collected promptly, while maintaining a professional and supportive approach to all customers. Key Tasks Include Proactively trace debtors to establish current addresses and secure repayment. Negotiate realistic and sustainable payment arrangements in line with council policies. Administer and maintain overpayment accounts with accuracy and attention to detail. Update system records to reflect factual and current information. Collaborate with colleagues to reduce overall debt owed to the council. Signpost vulnerable or struggling debtors to appropriate debt advice and support services. Ensure all actions comply with relevant legislation, council procedures, and data protection standards. What We’re Looking For Confidence and resilience in challenging situations. Strong negotiation and communication skills to gain customer commitment. A firm but fair approach to debt recovery. Self‑motivated, persistent, and target‑driven. Ability to relate to individuals from diverse backgrounds with empathy and professionalism. Excellent customer care and teamwork skills. Quick learner with the ability to adapt and meet deadlines. Flexible and solution‑focused mindset. Closing Date: 12th December 2025 Additional Information We are committed to creating an inclusive, anti‑racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than two A4 pages why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at https://www.cifas.org.uk/fpn. #J-18808-Ljbffr
-
Housing Benefit Overpayment Recovery Officer
1 week ago
Greater London, United Kingdom Moonfire Technology Full timeHousing Benefit Overpayment Recovery Officer Join to apply for the Housing Benefit Overpayment Recovery Officer role at Moonfire Technology Salary £35,520 - £39,276 per annum We are seeking a proactive and resilient individual to join our Overpayment Team, dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a...
-
Housing Benefit Overpayment Recovery Officer
2 weeks ago
London, United Kingdom London Borough of Newham Full timeJob Description Housing Benefit Overpayment Recovery Officer Salary £35,520 - £39,276 per annum We are seeking a proactive and resilient individual to join our Overpayment Team, dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a key role in ensuring debts owed to the council are collected promptly, while...
-
Housing Benefit Overpayment Recovery Officer
2 weeks ago
London, United Kingdom London Borough of Newham Full timeJob Description Housing Benefit Overpayment Recovery Officer Salary £35,520 - £39,276 per annum We are seeking a proactive and resilient individual to join our Overpayment Team, dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a key role in ensuring debts owed to the council are collected promptly, while...
-
Housing Benefit Overpayment Recovery Officer
2 weeks ago
London, United Kingdom London Borough of Newham Full timeJob DescriptionHousing Benefit Overpayment Recovery Officer Salary £35,520 - £39,276 per annum We are seeking a proactive and resilient individual to join our Overpayment Team, dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a key role in ensuring debts owed to the council are collected promptly, while...
-
Overpayments Recovery Officer
1 week ago
London, United Kingdom tower Hamlets Full timeBack **Overpayments Recovery Officer**: **Role Purpose**: An exciting and challenging opportunity has arisen within the Income Collection & Enforcement Team in Revenue Services Department dealing with the recovery of overpaid benefit. **Key Responsibilities**: You will have experience of benefit overpayments recovery procedures and processes. You will...
-
Housing Benefit Overpayment Recovery Officer
2 weeks ago
London, United Kingdom London Borough of Newham Full timeJob DescriptionHousing Benefit Overpayment Recovery Officer Salary £35,520 - £39,276 per annum We are seeking a proactive and resilient individual to join our Overpayment Team, dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a key role in ensuring debts owed to the council are collected promptly, while...
-
Housing Benefit Overpayment Recovery Officer
2 weeks ago
London, United Kingdom Borough of Newham Full timeDescriptionHousing Benefit Overpayment Recovery OfficerSalary 35520 - 39276 per annumWe are seeking a proactive and resilient individual to join our Overpayment Team dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a key role in ensuring debts owed to the council are collected promptly while maintaining a...
-
Housing Benefit Recovery Officer
2 weeks ago
London, United Kingdom London Borough of Newham Full timeHousing Benefit Overpayment Recovery Officer We are seeking a proactive and resilient individual to join our Overpayment Team, dedicated to recovering Housing Benefit overpayments efficiently and compassionately. Negotiate realistic and sustainable payment arrangements in line with council policies. Administer and maintain overpayment accounts with...
-
Greater London, United Kingdom London Borough of Newham Full timeA local government organization in Greater London is looking for a Housing Benefit Overpayment Recovery Officer to join their Overpayment Team. This role entails tracing debtors, negotiating payment arrangements, and maintaining accounts with precision. Ideal candidates will possess strong negotiation skills, resilience, and the ability to work with diverse...
-
Housing Benefit Debt Recovery Specialist
1 week ago
Greater London, United Kingdom Moonfire Technology Full timeA local government agency is seeking a Housing Benefit Overpayment Recovery Officer to efficiently recover debts owed to the council. The ideal candidate will possess strong negotiation and communication skills, alongside a proactive and resilient approach to challenges. Main tasks include tracing debtors, negotiating payment plans, and collaborating with a...
